« previous next »
Pages: [1]   Go Down

Author Topic: Help getting a response from Avast Support  (Read 3164 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Help getting a response from Avast Support
« on: June 10, 2017, 08:02:37 PM »
I submitted a query on the support site over a month ago and have not had anything other than an automated response!

"RE: Help is on its way. ( Ticket ID: [#806345] )" - I think the help may have got lost on route.

If there is any other way of getting some help please let me know.

Andy
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Help getting a response from Avast Support
« Reply #1 on: June 10, 2017, 08:08:43 PM »
Hi Andy, seems you contacted consumer support. ;)
Business support: https://support.business.avast.com/hc/en-us/requests/new
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Help getting a response from Avast Support
« Reply #2 on: June 28, 2017, 09:59:56 AM »
Sorry for the delay in responding.
Thanks for the response.

Cheers
Andy
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Help getting a response from Avast Support
« Reply #3 on: June 28, 2017, 10:27:04 AM »
You're welcome.
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
Pages: [1]   Go Up
« previous next »