« previous next »
Pages: [1]   Go Down

Author Topic: problem with avast internet security license  (Read 2197 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
problem with avast internet security license
« on: June 11, 2017, 06:21:54 AM »
I have purchased a license for Internet security by auto renewal, when I log into my avast account, it says under licenses, I have license available to choose. but when I click there, it says, license expired 2 weeks ago, auto renewal failed, while avast has charged me and everything done.
I was able to insert the license on same computer with win 7 but now 2  days back I upgraded to win 10 and now I am having this problem.
is there any solution>??
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76017
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: problem with avast internet security license
« Reply #1 on: June 11, 2017, 07:42:00 AM »
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31073
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: problem with avast internet security license
« Reply #2 on: June 11, 2017, 02:47:43 PM »
Perform a clean installation of avast and try again.
It is known that upgrading to Windows 10 often is causing all kinds of problems.
Logged
Pages: [1]   Go Up
« previous next »