Author Topic: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox  (Read 3669 times)

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Whenever I view a site scan report and click "Force a re-scan", the site begins to reload/update itself, but it seems to get stuck on trying to connect to sitecheck.sucuri.net and the loading circle next to site title on the tab box keeps spinning but nothing happens. However, the site seems to work without problems on mobile Firefox.

I already sent Sucuri an email about this issue, but I'm curious if anyone's having the same problem ???

Offline Asyn

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #1 on: June 18, 2017, 07:07:12 PM »
Nope, it works for me.
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Offline DavidR

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #2 on: June 18, 2017, 07:39:34 PM »
I have found many of the analysis sites can be a bit slow, there must be times when they must have a heavy load. Not to mention it would also depend on how complex the site to be scanned is.

However securi.net seems to be fine most of the time, I just had it scan avast.com and that loaded fast as it has been done 2 days ago. Forcing a rescan for avast.com, didn't take that long at all.
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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #3 on: June 18, 2017, 08:03:17 PM »
I tried to scan some simple sites I've scanned as a test before but they also seems to be left stuck. I'm not sure how log this would've been goig on on my browser since I just came back from a week long trip and the site was working fine just before that.

Offline Asyn

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #4 on: June 18, 2017, 08:25:44 PM »
Did you allow Sucuri in NoScript..!!?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #5 on: June 18, 2017, 08:28:25 PM »
Yes, and I haven't performed any Noscript tinkering before this issue surfacing.

Offline Asyn

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #6 on: June 18, 2017, 08:34:08 PM »
Well, wait for a reply from Sucuri then.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline polonus

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #7 on: June 18, 2017, 10:52:16 PM »
What browser did you use there?
Notoce, that Sucuri is specially affiliated with Google Chrome.
After the latest update the scan results load rather fast.

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Offline DavidR

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #8 on: June 18, 2017, 11:09:40 PM »
What browser did you use there?
<snip>
polonus

Presumably Firefox as it mentions in the topic title  ;)
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Offline polonus

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #9 on: June 19, 2017, 12:02:11 AM »
Hi DavidR,

Some use more browser and one as a preferred browser of choice.

polonus
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Offline DavidR

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #10 on: June 19, 2017, 01:26:19 AM »
Yes, they do, the the title was pretty specific, I thought.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #11 on: June 19, 2017, 01:11:45 PM »
Nonetheless polonus DavidR got it right ;)

The problem seems to have fixed itself over the night, since the site works normally again. When I performed the scans on the same sites I tried yesterday, Sucuri had given them "Unable to connect" errors resutls, even though in scans I tried to do on mobile browser they showed up normal green.

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #12 on: June 19, 2017, 09:20:54 PM »
Here's Sucuri's answer to my mail, if anyone's interested:

Quote
Thanks for sending us issues with out SiteCheck site. We know that sometimes it takes quite long it it may look as if the page loading stuck. Sometimes browsers may even show so "connection problems". We are aware about these issues and currently working on a new version of the scanner from-end. We hope it will work much better.

Probably quite few typos :P

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Re: Re-scans on sitecheck.sucuri.net take forever on desktop Firefox
« Reply #13 on: June 20, 2017, 02:34:12 PM »
Thanks for the feedback. :)

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