Author Topic: Pro Upgrade doesn't work  (Read 591 times)

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Offline dettmer.dubbi

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Pro Upgrade doesn't work
« on: June 18, 2017, 07:49:07 PM »
Whenever I push the upgrade button I geht a failure message (see attached file).
My device: Honor 8 with Android 7.0
How can I buy the Pro version directly?

Offline Eddy

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Re: Pro Upgrade doesn't work
« Reply #1 on: June 18, 2017, 07:58:41 PM »
Already checked the store ?

Offline dettmer.dubbi

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Re: Pro Upgrade doesn't work
« Reply #2 on: June 18, 2017, 08:12:37 PM »
Which store? I installed and reinstalled AMS from the playstore. To get the pro version I have to install the free version and then - failure again.

Offline Asyn

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Re: Pro Upgrade doesn't work
« Reply #3 on: June 18, 2017, 08:20:28 PM »
Win 8.1 [x64] - Avast Premier 17.9.2320.Beta#2 - CC 5.37 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline dettmer.dubbi

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Re: Pro Upgrade doesn't work
« Reply #4 on: June 18, 2017, 08:42:17 PM »
Hi, thank you - but it is already the second step (tap on upgrade button) which is simply not working.

Offline Asyn

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Re: Pro Upgrade doesn't work
« Reply #5 on: June 18, 2017, 08:46:15 PM »
Hi, thank you - but it is already the second step (tap on upgrade button) which is simply not working.
Hmmm, best you wait for Tereza...
Win 8.1 [x64] - Avast Premier 17.9.2320.Beta#2 - CC 5.37 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Tereza V.

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Re: Pro Upgrade doesn't work
« Reply #6 on: June 18, 2017, 10:13:34 PM »
Hi, this issue should be fixed for the upcoming version 6.3, which has already been available in Beta version (more on https://goo.gl/5AVSFJ), public release will follow in a few days.