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Avast dont working
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Topic: Avast dont working (Read 2143 times)
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Avast dont working
«
on:
June 21, 2017, 02:55:40 PM »
Cant install avast. Online installer just cant connect to the server "unknown error". I managed to install it with offline installer but i cant update or link it to account cuz the same error.
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Eddy
Avast Evangelist
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Posts: 31079
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Re: Avast dont working
«
Reply #1 on:
June 21, 2017, 03:19:43 PM »
Perform a real clean install of avast.
- Remove avast completely
- Remove any pre(vious) installed av('s) completely
- Try to install avast
If that is not working provide details like
Exact version of avast
OS/SP
etc.
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Online scanners (URL/File/Java/others)
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: Avast dont working
«
Reply #2 on:
June 21, 2017, 03:59:33 PM »
Deleted everything. Downloaded online installer version 17.4.2294
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
from nearby topic by MartinZ. Try to install. Get error 41227(0x0000A10B) [Downloader system error].
Os Win7 sp1.
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Eddy
Avast Evangelist
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Posts: 31079
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Re: Avast dont working
«
Reply #3 on:
June 21, 2017, 04:04:36 PM »
If I remember correctly that error means that there is a problem downloading from the server.
Give the off-line installer a try.
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Online scanners (URL/File/Java/others)
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: Avast dont working
«
Reply #4 on:
June 21, 2017, 04:28:49 PM »
Offline installer works. But i cant update nor activate installed programm. It says only "connection not established".
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Eddy
Avast Evangelist
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Posts: 31079
Watching (over?) you
Re: Avast dont working
«
Reply #5 on:
June 21, 2017, 04:44:49 PM »
Change your DNS to the Google one and try to update.
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Online scanners (URL/File/Java/others)
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: Avast dont working
«
Reply #6 on:
June 21, 2017, 05:27:27 PM »
Thanks, it worked. Programm now updated and activated. Should i keep this settings in order for this programm to work? Is it safe for my computer to use this network setting all the time?
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Eddy
Avast Evangelist
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Posts: 31079
Watching (over?) you
Re: Avast dont working
«
Reply #7 on:
June 21, 2017, 05:32:36 PM »
It is safe to keep those settings.
You will not notice any difference between using your providers DNS or the one from Google.
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Online scanners (URL/File/Java/others)
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: Avast dont working
«
Reply #8 on:
June 21, 2017, 05:34:53 PM »
Thanks for your help.
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Eddy
Avast Evangelist
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Posts: 31079
Watching (over?) you
Re: Avast dont working
«
Reply #9 on:
June 21, 2017, 05:42:11 PM »
You're welcome.
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NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
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Avast WEBforum
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Avast dont working