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Author Topic: whitelist not effective and not working  (Read 4072 times)

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whitelist not effective and not working
« on: October 04, 2016, 11:11:37 AM »
avast treat local email as spam and i whitelist it still mark as spam.

and i unspam it in outlook still the same.

how to remove local mail as NOT SPAM ?

Where does the training data store ?

why whitelist is not working ?


note: i'm running latest avast EPSP on exchange 2013 and client.

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Offline Eddy

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Re: whitelist not effective and not working
« Reply #1 on: October 04, 2016, 11:21:29 AM »
Are you white listing things through the console ?
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Re: whitelist not effective and not working
« Reply #2 on: October 10, 2016, 02:43:10 AM »
yes.

in the end I stop using avast antispam all together.

It seems like local email go to junk and spam to inbox.
« Last Edit: October 10, 2016, 02:47:22 AM by avastvir »
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Offline Eddy

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Re: whitelist not effective and not working
« Reply #3 on: October 10, 2016, 07:45:14 AM »
As others do not have this problem, it seems to me it has to do with your setup.
I suggest you contact avast > https://support.business.avast.com/hc/en-us
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Re: whitelist not effective and not working
« Reply #4 on: June 20, 2017, 10:14:54 AM »
they take years to reply a simple thing the s/w they created.

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