Author Topic: Cant install Avast  (Read 1781 times)

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Cant install Avast
« on: June 21, 2017, 12:33:35 PM »
Hello, everytime i try install avast on my windows 7 64 bit i have bsod, please help me.

I check ram by memtest and do the chksd scan, everythings is seems allright.

I will add that after every blue screen the bios forgets its settings

http://imgur.com/m1bCj4I
http://imgur.com/ZLunzMc

Adam


« Last Edit: June 21, 2017, 12:36:37 PM by alebinokle »

Offline pk

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Re: Cant install Avast
« Reply #1 on: June 21, 2017, 01:04:18 PM »
Can you please send me your latest minidump (\windows\minidump folder) to kurtin@avast.com? Thanks.

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Re: Cant install Avast
« Reply #2 on: June 21, 2017, 02:37:33 PM »
Ok, i send.

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Re: Cant install Avast
« Reply #3 on: June 21, 2017, 02:41:33 PM »
When I try Instal Avast in Safe Mode The installation was complete without problems, but when i start computer in normal mode the bsod was returned

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Re: Cant install Avast
« Reply #4 on: June 22, 2017, 02:03:13 PM »
And?

Offline bob3160

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Re: Cant install Avast
« Reply #5 on: June 22, 2017, 03:47:15 PM »
You use the Avast uninstall utility in Safe Mode ( https://www.avast.com/uninstall-utility )
You install Avast in regular mode.
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Re: Cant install Avast
« Reply #6 on: June 22, 2017, 06:50:12 PM »
I tried it without effect