Author Topic: Very low upload speed  (Read 2378 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Very low upload speed
« on: June 22, 2017, 12:21:50 PM »
Hello:

I have been using Avast Free Antivirus for years, and I currently have a Windows 7 Home operating system.

I just hired symmetrical fiber with Movistar 300Mbs.

The download speed always gives me 300 but the upload is less than 4.

A technician has just been here and has verified that disabling Avast the speed of upload is the one I have contracted.

Is there any way to solve this problem, to prevent Avast from slowing me down from 300 to 4Mbps?

Thank you very much!

Regards,
Raquel.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Very low upload speed
« Reply #1 on: June 22, 2017, 12:23:00 PM »
What part (shield) of avast is causing the problem ?

What OS/SP ?
What exact version of avast ?
Any other security (related) software installed ? (or was there)
Are you using a VPN ?

REDACTED

  • Guest
Re: Very low upload speed
« Reply #2 on: June 22, 2017, 12:30:14 PM »
Hi Eddy,

I answer your questions:

What part (shield) of avast is causing the problem ? web shield
What OS/SP ? Windows 7 Home Premium SP1
What exact version of avast ? 17.4.2294
Any other security (related) software installed ? (or was there) No
Are you using a VPN ? No

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Very low upload speed
« Reply #3 on: June 22, 2017, 12:31:22 PM »
Perform a repair of avast and see if the problem is solved.

REDACTED

  • Guest
Re: Very low upload speed
« Reply #4 on: June 22, 2017, 12:33:33 PM »
Please, could you tell me how can I do that?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Very low upload speed
« Reply #5 on: June 22, 2017, 12:43:47 PM »

REDACTED

  • Guest
Re: Very low upload speed
« Reply #6 on: June 22, 2017, 12:58:25 PM »
It works now!

Thanks Eddy!
 :)

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Very low upload speed
« Reply #7 on: June 22, 2017, 01:00:16 PM »
You're welcome.