Today, I tried to manually update one of my users to the latest version of Avast. The update appeared to work properly, but a subsequent reboot brought up the following popup error message (immediately after logging in):
Popup Error Message:Entry Point Not Found : The procedure entry point cmnbInitExt could not be located in the dynamic link library aswCmnB.dll.None of the Avast services start, nor will the program launch from the Start Menu (same error message pops up). I tried a Repair install (from Add/Remove Programs), but that failed. So, I uninstalled Avast, rebooted, reinstalled Avast, rebooted, and everything started working.
So, once again, I ran a manual program update (by right-clicking on the blue ball), and rebooted. The same error returned. Yet again, the Repair install failed. I found a similar topic here:
http://forum.avast.com/index.php?topic=19094.0, so I also searched for the file aswCmnB.dll. I only found one instance, in the Avast program folder.
Additional information:
From Warning.log:4/11/2006 8:58:27 AM 1144763907 username 4012 Function setifaceUpdateFiles() has failed. Return code is 0x00000003, dwRes is 00000003.From Error.log:4/11/2006 8:52:43 AM 1144763563 SYSTEM 3476 avast! Antivirus service is not running, computer is not protected!
4/11/2006 8:52:43 AM 1144763563 SYSTEM 3476 Unable to start avast! Antivirus service, error 00000433 has occuredAny suggestions would be greatly appreciated, thanks!
Brandon