Author Topic: Attempting to get a refund  (Read 6941 times)

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Offline holubchenkovetal

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Re: Attempting to get a refund
« Reply #15 on: October 27, 2017, 07:30:15 AM »

how long do I have to wait for a refund or at least an answer? It's already been a long time.

Offline Asyn

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Re: Attempting to get a refund
« Reply #16 on: October 27, 2017, 07:49:47 AM »
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Offline offiox

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Re: Attempting to get a refund
« Reply #17 on: December 09, 2017, 11:21:25 PM »
I'm worried I'm about to have the same issue. Have any posters successfully got a refund?

Offline DavidR

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Re: Attempting to get a refund
« Reply #18 on: Yesterday at 12:17:07 AM »
I'm worried I'm about to have the same issue. Have any posters successfully got a refund?

The short answer is yes, but you would have to browse the forums to see that.  One of the issues you don't see all of those that got there refund, some report back whilst many don't.

If you carry out the actions (submit a support ticket) and qualify for a refund (submission in the 30 day guarantee period), then you should get it.

This is an old topic when completions took longer, the new system has sped that up, but it is still going to take number of working days.
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