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Author Topic: Avast Refund ticket ignored for 13 days already  (Read 1903 times)

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Avast Refund ticket ignored for 13 days already
« on: June 25, 2017, 06:53:06 PM »
I requested a refund because I didn't authorize the autorenewal and didn't give avast my new credit card information so I was surprised when I saw the charge.  It autorenewed on June 7 and I submitted a ticket on June 12 and I have yet to receive a response and would like to know if it's being looked at or if I need to go talk to my bank about this.
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Re: Avast Refund ticket ignored for 13 days already
« Reply #1 on: June 25, 2017, 06:55:09 PM »
Same boat here, I've been waiting for 20 days. It's absolutely ridiculous.
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Offline Rednose

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Re: Avast Refund ticket ignored for 13 days already
« Reply #2 on: June 25, 2017, 07:09:08 PM »
Hi guys :)

Can you please post your Ticket ID ? Than we can put this forward.

Greetz, Red.
« Last Edit: June 25, 2017, 07:14:43 PM by Rednose »
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Re: Avast Refund ticket ignored for 13 days already
« Reply #3 on: June 25, 2017, 07:42:03 PM »
838732
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Offline Rednose

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Re: Avast Refund ticket ignored for 13 days already
« Reply #4 on: June 25, 2017, 08:18:51 PM »
My good old friend and Uberevangelist bob3160 has this already reported to Avast :)

Greetz, Red.
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Re: Avast Refund ticket ignored for 13 days already
« Reply #5 on: June 25, 2017, 08:56:23 PM »
My ticket is #846197
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Offline bob3160

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Re: Avast Refund ticket ignored for 13 days already
« Reply #6 on: June 25, 2017, 10:26:47 PM »
Quote from: gonz1234 on June 25, 2017, 08:56:23 PM
My ticket is #846197
Reported to moroni from Avast
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