Avast Password Synchronisation Not Working

[Adam223]

I can not sync passwords between devices. My first account (my old pc) crashed and now on all new devices, it asks me to use the provided code. I no longer have access to the email to backup my account so I am unsure if I can sync my passwords now. I have the passwords it's just I want them to be able to synchronise to my other devices.

[Eddy]

Can't you use webmail to view the message about retrieving ?

[Adam223]

I no longer have access to the email sent to me about backing up.

[Eddy]

If you have a backup of the passwords, start from scratch and use the backup to import them into avast passwords.

[Adam223]

By starting from scratch do you mean a new avast account?

[Eddy]

No, new install (group) for avast passwords.

[Adam223]

How do I do that?

[Eddy]

Install avast passwords if you haven't done so already.
Select the import option and point it to the backup file.

[Adam223]

I've done that but I still cannot sync it with my phone.

[Eddy]

As you don't have the main system anymore, you need to start from scratch. (create a new group)

[Adam223]

Ok, thanks. I've set it up and now I can sync with devices. Sorry if I seem like an idiot but thanks for all the help!

[Eddy]

You're welcome.