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Author Topic: Is update slowing my broadband?  (Read 14514 times)

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Offline CrazyMonkey

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Is update slowing my broadband?
« on: June 28, 2017, 01:41:26 AM »
Hi installed the new update at 10.50pm (UKtime) and since then to now (12.30am) my speed has been like a snail. coincidence? i have no idea.

Could it be avast?

has this happened to anyone else? Just checked speed at Fast.com and i'm at 880kbps!

Thanks for any help

edit: my ipod speed is 9 Mbps

Update: 1.4Mb now (PC not ipod)
« Last Edit: June 28, 2017, 12:24:51 PM by CrazyMonkey »
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Offline CrazyMonkey

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Re: Is update slowing my broadband?
« Reply #1 on: June 28, 2017, 12:28:17 PM »
Checked speed on my laptop and it's 11 Mbps

and on PC it's 2.8 Mbps. So it must be this new update. i've scanned with MalwareBytes and Microsoft scan, nothing found
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Re: Is update slowing my broadband?
« Reply #2 on: June 28, 2017, 03:29:31 PM »
Fine here,same as before 12.7 Mbps.

although feel web browsing has become slower.
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Re: Is update slowing my broadband?
« Reply #3 on: June 28, 2017, 03:42:57 PM »
I just updated Avast as well... and what I am noticing?

I'm using Firefox. Every webpage I attempt to load got an almost "infinite load". At the moment, I can't even load a soundcloud page.
So I tryed to desactivate the "avast agents" and... everything is working perfectly.

It's not the first time avast is slowing down Firefox in such a way... so what I am expected to do? Is Avast planning a response to this Firefox problem?
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Offline bob3160

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Re: Is update slowing my broadband?
« Reply #4 on: June 28, 2017, 03:50:58 PM »
Quote from: Nevaz on June 28, 2017, 03:42:57 PM
I just updated Avast as well... and what I am noticing?

I'm using Firefox. Every webpage I attempt to load got an almost "infinite load". At the moment, I can't even load a soundcloud page.
So I tryed to desactivate the "avast agents" and... everything is working perfectly.

It's not the first time avast is slowing down Firefox in such a way... so what I am expected to do? Is Avast planning a response to this Firefox problem?
I'm not noticing it:
 
What else is running in the background ???
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Offline CrazyMonkey

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Re: Is update slowing my broadband?
« Reply #5 on: June 28, 2017, 04:55:55 PM »
should i try switching avast off and try clicking around the net? always told never to switch off anti virus when online.
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Offline bob3160

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Re: Is update slowing my broadband?
« Reply #6 on: June 28, 2017, 05:46:31 PM »

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
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Offline CrazyMonkey

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Re: Is update slowing my broadband?
« Reply #7 on: June 28, 2017, 07:20:09 PM »
The repair completed but didn't fix problem.

Completed the uninstall and tried to reinstall. during install avast told me there was an error during the install and wanted to restart computer. restarted, avast wasn't installed.

Switched off my COMODO firewall to see if there was a conflict and tried installing again. same problem happened.

Looked in the log and found this error multiple times. this is the bottom of the log

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Re: Is update slowing my broadband?
« Reply #8 on: June 28, 2017, 11:14:52 PM »
See thread below
Latest Avast 17.5.3202 not work for me
Maybe related, I too turned off HTTPS scanning
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Offline Alikhan

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Re: Is update slowing my broadband?
« Reply #9 on: June 28, 2017, 11:19:25 PM »
CrazyMonkey,

You never mentioned your operating system?

If it's either Windows Vista or Windows XP, I see a potential bug with the HTTPs scanning.
« Last Edit: June 28, 2017, 11:24:18 PM by Alikhan »
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Offline CrazyMonkey

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Re: Is update slowing my broadband?
« Reply #10 on: June 28, 2017, 11:33:57 PM »
vista. what do i need to do?
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Offline bob3160

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Re: Is update slowing my broadband?
« Reply #11 on: June 28, 2017, 11:37:04 PM »
Quote from: CrazyMonkey on June 28, 2017, 11:33:57 PM
vista. what do i need to do?
In Webshield, disable https scanning.
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Offline CrazyMonkey

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Re: Is update slowing my broadband?
« Reply #12 on: June 28, 2017, 11:44:07 PM »
avast isn't installed can i still do this?
« Last Edit: June 28, 2017, 11:47:26 PM by CrazyMonkey »
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Re: Is update slowing my broadband?
« Reply #13 on: June 28, 2017, 11:47:05 PM »
Looks like a common 'theme' is Vista?
Perhaps now that there are 2 threads going 'Avast central' will kick in.
 
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Offline bob3160

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Re: Is update slowing my broadband?
« Reply #14 on: June 28, 2017, 11:47:27 PM »
Quote from: CrazyMonkey on June 28, 2017, 11:44:07 PM
it's not installed can i still do this?
This is not installed ???
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