Author Topic: cannot access internet after latest Avast program update  (Read 1778 times)

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cannot access internet after latest Avast program update
« on: July 14, 2017, 05:08:27 PM »
hi,
my computer runs whith Vista, Chrôme, and I use free version of Avast.
with the lattest update: 17. 5.2302, I cannot acces the internet,  streaming, mailbox (hotmail), and websites anymore! if i restore my computer to an older state (whith Avast 17.3.2291 ) , everythings is just fine again, but last only the time the Avast updates are not in...
if I stop Avast (more specifically the web shield), then everything is just fine again...
so please, can Avast fixe this ?

Offline DavidR

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Re: cannot access internet after latest Avast program update
« Reply #1 on: July 14, 2017, 05:36:15 PM »
Whilst I personally don't believe this is a good work around - you can disable the https scanning in the web shield settings - as that would leave you less well protected.

It is a bug in XP and Vista, but one I have experienced only twice. I don't disable the https scanning permanently, but temporarily, then refresh the page I experienced a problem with that reloaded I enable https scanning again.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: cannot access internet after latest Avast program update
« Reply #2 on: July 15, 2017, 10:03:27 PM »
Thanks for the answer... that's what I will do... but if Avast don't fix this soon, I'll have to move to another antivirus... for I cannot change my computer right now..anyway, thanks again

Offline DavidR

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Re: cannot access internet after latest Avast program update
« Reply #3 on: July 15, 2017, 10:29:47 PM »
You're welcome, good luck.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security