Author Topic: Installation problem about Firefox add on  (Read 1968 times)

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Offline lersy

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Installation problem about Firefox add on
« on: July 01, 2017, 04:29:14 PM »
Hello

I reinstalled my Windows 10 and then I reinstalled Avast. I run a 32-bit version.

Problem is that I can't install Avast Password add on to Firefox. When I go through settings>password section Firefox is not listed in Browser Integration but Google chrome is.

Is there anyway to show it up or can I install the add on manually? I do not want to use Google Chrome

Avast version is 17.5.2302
Firefox version is 54.01

Thanks in advance
« Last Edit: July 01, 2017, 05:08:10 PM by lersy »

Offline Evil Overlord

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Re: Installation problem about Firefox add on
« Reply #1 on: July 01, 2017, 08:57:01 PM »
I have this same problem. Installation worked fine yesterday (literally), but today I can't make it work on Firefox (even after Avast repair and then reinstallation). A message did pop up twice saying I needed to authorize the plugin, but clicking Resolve did nothing.

In Avast, under Browser extension, only Chrome is listed.

Offline Tomáš Hellebrand

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Re: Installation problem about Firefox add on
« Reply #2 on: July 04, 2017, 10:39:06 AM »
It seems there is a change in a way how Firefox is registering itselft in the system. We are working on the fix.
Tomas Hellebrand
Product owner of Avast Passwords

Offline raymondedwards2

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Re: Installation problem about Firefox add on
« Reply #3 on: July 17, 2017, 09:57:05 PM »
I have had a problem with the Firefox browser being missing.  Avast keeps popping up a screen which asks to allow Firefox to be installed and that is where it stays.
Support for this topic has been detrimental to the PC and i am running out of patience.

Offline Eddy

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Re: Installation problem about Firefox add on
« Reply #4 on: July 18, 2017, 02:10:35 AM »
Please (re)search before posting.
A workaround has been posted in other threads.