Author Topic: Mail and Web Shield vs Ancestry.Com  (Read 647 times)

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Offline donv1

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Mail and Web Shield vs Ancestry.Com
« on: July 13, 2017, 01:19:32 AM »
I've always been happy with Avast/Mac/Sierra. I am not sure when my last Avast updates were done, but all is up to date. I had to turn the mail and web shields off--at least when using Ancestry.com--using both Chrome and Safari. It appears they are keeping me from seeing any media on Ancestry (e.g, photos, censuses, etc.). I never had the problem until Tuesday, 7/11/17. Any thoughts anyone.

Offline lukas.hasik

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #1 on: July 14, 2017, 10:49:23 AM »
would you mind to share more details about your Avast+virus definitions version? You can find this info in About.
Quality is also a feature.

Offline donv1

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #2 on: July 14, 2017, 02:21:23 PM »
"Quality" of .... ?

And, thank you. Here you go: Version 12.7/ Virus Definitions: 17071400.

Offline donv1

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #3 on: July 16, 2017, 11:26:55 AM »
Hi:

Are you still thinking about my problem.

Offline Asyn

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #4 on: July 16, 2017, 11:30:46 AM »
Hi: Are you still thinking about my problem.
Probably not today, it's weekend... ;)
Win 8.1 [x64] - Avast Premier 17.5.2303 - CC 5.32 [OD] - MCS [OD] - EEK [OD] - Firefox ESR 52.2.1 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline lukas.hasik

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #5 on: July 17, 2017, 02:14:08 PM »
@donv1 - I can access the ancestry without any issues. It shows even some images however as I have only trial account it's hard to test it. Would you mind to share some screenshots?
Quality is also a feature.

Offline donv1

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #6 on: July 18, 2017, 01:04:26 PM »
I have screen shots for you. Unfortunately, I don't remember how to upload from them my computer given what's above. Basically, they show broken image icons. Can you refresh me on how to post the shots here?  Incidentally, Ancestry was working properly. Immediately after turning the two shields I mentioned earlier on the problem reappeared.
« Last Edit: July 18, 2017, 03:00:17 PM by donv1 »

Offline Asyn

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #7 on: July 19, 2017, 06:13:33 AM »
Can you refresh me on how to post the shots here?

Win 8.1 [x64] - Avast Premier 17.5.2303 - CC 5.32 [OD] - MCS [OD] - EEK [OD] - Firefox ESR 52.2.1 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline donv1

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #8 on: July 19, 2017, 11:16:49 AM »
Thank you much Asyn. I must have been blind yesterday! Here the shots are, both of you.
« Last Edit: July 19, 2017, 11:24:00 AM by donv1 »

Offline Asyn

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #9 on: July 19, 2017, 11:21:47 AM »
You're welcome.
Win 8.1 [x64] - Avast Premier 17.5.2303 - CC 5.32 [OD] - MCS [OD] - EEK [OD] - Firefox ESR 52.2.1 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline donv1

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #10 on: July 19, 2017, 11:24:27 AM »
lukas.hasik and Asyn, please see above for screen shots. Be sure and scroll first one up/down/sideways.
« Last Edit: July 19, 2017, 11:30:49 AM by donv1 »

Offline Asyn

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #11 on: July 19, 2017, 11:29:20 AM »
Please see above for screen shots.
Wait for Lukas, he's the Mac guy. ;)
Win 8.1 [x64] - Avast Premier 17.5.2303 - CC 5.32 [OD] - MCS [OD] - EEK [OD] - Firefox ESR 52.2.1 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline donv1

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #12 on: July 19, 2017, 12:27:00 PM »
 8)

Offline donv1

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #13 on: July 22, 2017, 11:38:48 AM »
Help on this matter anyone? See screen shots above if pertinent to you.