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Topic: A problem has occurred with bitdefender. A file containing information has been (Read 2682 times)
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Loopiscanine
Newbie
Posts: 2
A problem has occurred with bitdefender. A file containing information has been
«
on:
July 17, 2017, 08:55:08 PM »
If I posted this in the wrong place, please let me know.
I keep getting the following message.
"A problem has occurred with bitdefender. A file containing information has been created at C;\Windows\temp\bitdefender threat scanner.dmp."
I've never installed or used bitdefender. I just found out that Avast uses programming from bitdefender. Any ideas??
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89061
No support PMs thanks
Re: A problem has occurred with bitdefender. A file containing information has been
«
Reply #1 on:
July 17, 2017, 10:10:51 PM »
As far as I'm aware avast has never used any bitdefender code and I have been using avast for over 13 years.
Have you ever used an online scanner from bitdefender ?
Lots of hist on a search for bitdefender threat scanner.dmp
https://uk.search.yahoo.com/search?p=bitdefender+threat+scanner.dmp
.
Also others getting a bitdefender when it isn't installed,
https://www.experts-exchange.com/questions/28179659/Getting-Bitdefender-Threat-Scanner-error-and-it-isn't-even-installed-on-computers.html
. See the bitdefender.png image attached to the first post, are you also getting that too ?
And
https://www.safer-networking.org/faq/bitdefender-threat-scanner-dmp/
.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
polonus
Avast Überevangelist
Probably Bot
Posts: 33902
malware fighter
Re: A problem has occurred with bitdefender. A file containing information has been
«
Reply #2 on:
July 18, 2017, 12:26:58 AM »
Hi DavidR,
Is the user using Bitdefender Traffic Light extension inside the browser.
Never heard that interfering with avast?
polonus
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Cybersecurity is more of an attitude than anything else. Avast Evangelists.
Use NoScript, a limited user account and a virtual machine and be safe(r)!
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89061
No support PMs thanks
Re: A problem has occurred with bitdefender. A file containing information has been
«
Reply #3 on:
July 18, 2017, 01:16:32 AM »
Is isn't so much interfering with avast, but the OP thinking avast uses bitdefender.
The Bitdefender Traffic lights, as far as I'm aware doesn't do any local scanning, but it is certainly another avenue that needs checked.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
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A problem has occurred with bitdefender. A file containing information has been