Lock Apps Function - Locked App Icon Missing

[REDACTED]

Hi,

I'm currently testing the Android app on Samsung A5 (2017) running Android 6.1.3. I locked an EverNote app on the Lock Apps page, but now can't unlock it as the EverNote icon is no longer on the Avast Mobile Security > Lock Apps page. I can unlock it by removing the global Lock App function from Avast Mobile Security.

Any ideas how to fix and/or where to report the issue to tech support?

Thanks a lot

[Tereza V.]

Hi that is very strange, all locked apps should be in the "Locked apps" list at the very top. Can you see the other locked apps there?

[REDACTED]

Hello Tereza. Yeah all of the other apps were present. I had to uninstall the app and resintall for it to work again. Not sure what caused it, but it seems OK now.

Thanks

[Tereza V.]

Glad to read that!