Have you guys even seen this scenario on your accounts?
I have 75 active devices on my account at this time, but as you may know some times there is the need to have some fix or uninstall/install programs on computers and some times the AV get stucked and it needs to be uninstalled from the pc and then reinstall.
As for all of our pc´s that had some kind of problem in the past, i see a duplicated row of that pc being shown on my AV console, the console shows 2 rows from the same pc, and one row is shown as active/updated device and the 2nd row shows a critical state (danger) and last seen several months ago (since AV reinstall) but both are being charged as a separate licence., so im being charged twiche for the same device?
