Author Topic: Behaviour shield shuts off automatically  (Read 1440 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Behaviour shield shuts off automatically
« on: July 17, 2017, 11:20:15 PM »
Hello there,

I have an elderly Acer Aspire 7551-2113 with 4 Gb RAM running Windows 7 home.  It has Avast installed and no other virus software.
In the past week, the computer has hung repeatedly.  Programs such as Word 2013 and Firefox show "not responding".  The mouse is still active but the computer requires a hard shutdown/reboot.  Also in the past week, the Avast behaviour shield has been shutting off by itself.
I have updated Windows and other software, run ccleaner, defragmented, repaired Avast, gone through startup items and turned off unnecessary stuff.  It hasn't resolved the issue.

Issue similar to here: https://forum.avast.com/index.php?topic=201143.msg1388146#msg1388146

Any suggestions?  Thanks in advance
« Last Edit: July 17, 2017, 11:23:59 PM by Mr. Canoehead »

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48551
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Behaviour shield shuts off automatically
« Reply #1 on: July 17, 2017, 11:35:05 PM »
It's a known problem. Avast is aware of the problem. Should be fixed when the next version is released.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

REDACTED

  • Guest
Re: Behaviour shield shuts off automatically
« Reply #2 on: July 18, 2017, 12:07:27 AM »
Thanks Bob!

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48551
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Behaviour shield shuts off automatically
« Reply #3 on: July 18, 2017, 12:26:19 AM »
You're welcome. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet