Author Topic: Can Not install  (Read 1547 times)

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chris@bloomfieldin.com

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Can Not install
« on: August 31, 2017, 06:11:14 PM »
Well Installed update today and could not access Internet disable Avast and could access internet, Uninstalled Avast and used Avast cleaner now I can not reinstall Avast. I have attached the log file can not determine what the problem is.

Thanks for any help.



Offline Eddy

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Re: Can Not install
« Reply #1 on: August 31, 2017, 06:36:42 PM »
Log file shows only the removal, nothing about the installation.
Call it a wild guess, hunch or whatever you want, but change your DNS to the one from Google and try to install again.

chris@bloomfieldin.com

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Re: Can Not install
« Reply #2 on: August 31, 2017, 07:13:50 PM »
Well tried your suggestion but still would not install, so I thought to myself if it is a connection issue I would try the offline installer.
It worked perfect installed with no errors and then updated and scanned just fine.

Thanks for the help.

Offline Eddy

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Re: Can Not install
« Reply #3 on: August 31, 2017, 07:15:27 PM »
Well, avast is real busy rolling out a micro-fix.
Perhaps the update servers (the on-line installer is connection to them) are/where busy.
Anyway, it is working and that is what matters.

Offline Alikhan

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Re: Can Not install
« Reply #4 on: August 31, 2017, 07:32:18 PM »
Do you have the setup.log of the failed installation?
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Offline MartinZ

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Re: Can Not install
« Reply #5 on: August 31, 2017, 08:10:38 PM »
The issues with installation were caused by the rollback we did due to the problems with internet not working. Now both of the issues are resolved so you should be able to install and browse without any problems.