Author Topic: avastがインストールできません  (Read 5293 times)

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REDACTED

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avastがインストールできません
« on: July 19, 2017, 05:19:10 AM »
ウィルス定義の更新もavast本体の更新もエラーでできなくなってしまっていたため
再インストールしようとしたろころこのようなエラーが出てインストールできない状態です。
なにが原因でしょうか?他にファイヤーウォールやアンチウィルスソフトはインストールしていません。

2017-07-19 03:00:37.193Infoinstup[8224,11096]Command: '"C:\Users\***\AppData\Local\Temp\_av_iup.tm~a10364\instup.exe" /edition:1 /ga_clientid:b41b8aef-cfae-42d3-bb95-181f4aa4a784 /guid:7304fa5b-2ebf-4500-b444-487d322bad6f /prod:ais /sfx:lite /sfxstorage:C:\Users\***\AppData\Local\Temp\_av_iup.tm~a10364'
2017-07-19 03:00:37.193Infoinstup[8224,11096]CPU: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz,8
2017-07-19 03:00:37.193Infoinstup[8224,11096]OS: Windows 10 (10.0.14393) x64
2017-07-19 03:00:37.193Infoinstup[8224,11096]Memory: 14% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:4002460/4194176K free
2017-07-19 03:00:37.193Infoinstup[8224,11096]DISKs: C:\ - 255GB free / 465GB total
2017-07-19 03:00:37.193Infoinstup[8224,11096]Running module version: instup.exe - '17.5.3559.0'
2017-07-19 03:00:37.193Infoinstup[8224,11096]Running module version: Instup.dll - '17.5.3559.0'
2017-07-19 03:00:37.193Infomutex[8224,11096]The ownership of the fallback mutex has been successfully taken.
2017-07-19 03:00:37.215Warningsettings[8224,11096]Did not find any values in file 'programData\avast5.ini'
2017-07-19 03:00:39.328Infoshepsync[8224,11096]Trying server IP address '5.45.59.202'
2017-07-19 03:00:39.927Infoshepsync[8224,11096]Config file successfully updated
2017-07-19 03:00:39.927Infoshepsync[8224,11096]Postpone interval was reset
2017-07-19 03:00:39.949Infowizard[8224,11096]Running module version: HTMLayout.dll - '3.3.2.1'
2017-07-19 03:00:39.949Warningsettings[8224,3904]Did not find any values in file 'programData\burger_client.ini'
2017-07-19 03:00:39.952Infowizard[8224,11096]Loaded module version: C:\Users\***\AppData\Local\Temp\_av_iup.tm~a10364\HTMLayout.dll - '3.3.2.1'
2017-07-19 03:00:39.987Infowizard[8224,11096]Setup gui was successfully started.
2017-07-19 03:00:39.987Infoinstcore[8224,11096]Sfx setup update has started.
2017-07-19 03:00:39.991Infoservers[8224,11096]Server definition(s) loaded for 'C:\Users\***\AppData\Local\Temp\_av_iup.tm~a10364\servers.def': 29 (maintenance:0)
2017-07-19 03:00:39.991Infoservers[8224,11096]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:00:55.003Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:00:55.003Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k6375621.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
2017-07-19 03:00:55.003Infoservers[8224,11096]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:01:12.012Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:01:12.012Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
2017-07-19 03:01:12.012Infoservers[8224,11096]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:01:29.042Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:01:29.042Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k6375621.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
2017-07-19 03:01:29.042Infoservers[8224,11096]ChooseServer: selected server 'Download v4618535 AVAST9 Server' with current url 'http://v4618535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:01:46.070Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:01:46.071Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v4618535.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4
2017-07-19 03:01:46.071Infoservers[8224,11096]ChooseServer: selected server 'Download h1874089 AVAST9 Server' with current url 'http://h1874089.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:02:03.090Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:02:03.090Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h1874089.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5
2017-07-19 03:02:03.090Infoservers[8224,11096]ChooseServer: selected server 'Download w6607332 AVAST9 Server' with current url 'http://w6607332.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:02:20.121Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:02:20.121Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w6607332.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6
2017-07-19 03:02:20.121Infoservers[8224,11096]ChooseServer: selected server 'Download z9820048 AVAST9 Server' with current url 'http://z9820048.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:02:37.157Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:02:37.157Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z9820048.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7
2017-07-19 03:02:37.157Infoservers[8224,11096]ChooseServer: selected server 'Download d3116203 AVAST9 Server' with current url 'http://d3116203.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:02:54.188Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:02:54.188Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d3116203.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8
2017-07-19 03:02:54.188Infoservers[8224,11096]ChooseServer: selected server 'Download v6834318 AVAST9 Server' with current url 'http://v6834318.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:03:11.221Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:03:11.221Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v6834318.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9
2017-07-19 03:03:11.221Infoservers[8224,11096]ChooseServer: selected server 'Download d3116203 AVAST9 Server' with current url 'http://d3116203.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:03:28.234Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:03:28.234Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d3116203.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10
2017-07-19 03:03:28.234Infoservers[8224,11096]ChooseServer: selected server 'Download v7630928 AVAST9 Server' with current url 'http://v7630928.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:03:30.256Infoservers[8224,11096]ChooseServer: selected server 'Download z9743321 AVAST9 Server' with current url 'http://z9743321.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:03:45.258Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:03:45.258Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z9743321.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1
2017-07-19 03:03:45.258Infoservers[8224,11096]ChooseServer: selected server 'Download r5525652 AVAST9 Server' with current url 'http://r5525652.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:04:02.265Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:04:02.268Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r5525652.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2
2017-07-19 03:04:02.270Infoservers[8224,11096]ChooseServer: selected server 'Download z9820048 AVAST9 Server' with current url 'http://z9820048.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:04:19.287Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:04:19.287Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z9820048.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3
2017-07-19 03:04:19.287Infoservers[8224,11096]ChooseServer: selected server 'Download f5136535 AVAST9 Server' with current url 'http://f5136535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:04:36.329Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:04:36.329Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f5136535.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 4
2017-07-19 03:04:36.329Infoservers[8224,11096]ChooseServer: selected server 'Download v4618535 AVAST9 Server' with current url 'http://v4618535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:04:53.355Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:04:53.355Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v4618535.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 5
2017-07-19 03:04:53.355Infoservers[8224,11096]ChooseServer: selected server 'Download l5978727 AVAST9 Server' with current url 'http://l5978727.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:05:10.373Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:05:10.373Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://l5978727.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 6
2017-07-19 03:05:10.373Infoservers[8224,11096]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:05:27.380Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:05:27.386Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k6375621.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 7
2017-07-19 03:05:27.386Infoservers[8224,11096]ChooseServer: selected server 'Download t5730298 AVAST9 Server' with current url 'http://t5730298.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:05:44.405Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:05:44.406Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://t5730298.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 8
2017-07-19 03:05:44.408Infoservers[8224,11096]ChooseServer: selected server 'Download v7630928 AVAST9 Server' with current url 'http://v7630928.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:06:01.410Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:06:01.410Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v7630928.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 9
2017-07-19 03:06:01.410Infoservers[8224,11096]ChooseServer: selected server 'Download t5730298 AVAST9 Server' with current url 'http://t5730298.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:06:18.417Errordldwrap[8224,11096]HttpGet: download failed with error 0x00002bdc!
2017-07-19 03:06:18.417Errordldwrap[8224,11096]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://t5730298.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 10
2017-07-19 03:06:18.417Infoservers[8224,11096]ChooseServer: selected server 'Download v4618535 AVAST9 Server' with current url 'http://v4618535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-07-19 03:06:20.423Errorengine[8224,11096]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error]
2017-07-19 03:06:20.439Warningsettings[8224,4592]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\avast5.ini'
2017-07-19 03:06:20.439Warningsettings[8224,3904]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\burger_client.ini'
2017-07-19 03:06:35.441Warningsettings[8224,4592]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\avast5.ini'

Offline NON

  • Japanese User
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  • Posts: 5460
  • Whatever will be, will be.
Re: avastがインストールできません
« Reply #1 on: July 19, 2017, 03:11:41 PM »
こんばんは suitability さん


何らかの理由で、Avast のコンポーネントがインターネットに接続できない状態にあるようです。
メッセージからすると、恐らくオンラインインストーラーをお使いと思いますので、以下のオフラインインストーラーを使ってみてください。

インターネットセキュリティ: http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

あるいは、一度アンインストールしてから、再インストールをお試しください。
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast 23 Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast 23 Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One 23 Essential

Avast の設定について解説しています。よろしければご覧ください。

REDACTED

  • Guest
Re: avastがインストールできません
« Reply #2 on: July 19, 2017, 05:28:54 PM »
NONさん
ありがとうございます。
無事インストールできました。

Offline NON

  • Japanese User
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  • Posts: 5460
  • Whatever will be, will be.
Re: avastがインストールできません
« Reply #3 on: July 20, 2017, 05:12:51 PM »
また何かありましたらお越しください :)
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast 23 Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast 23 Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One 23 Essential

Avast の設定について解説しています。よろしければご覧ください。