Author Topic: Need a refund for autorenewal asap  (Read 1334 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Need a refund for autorenewal asap
« on: July 19, 2017, 09:10:48 AM »
I just received an email saying that $80 has been taken out of my account for autorenewal of virus protection software, however I do not use this software and do not wish to renew. I have submitted a request for a refund but I have not received a response. I need this money back and cannot wait longer than a couple of days for a response. I have tried to call avast support however no one was able to help me and I am extremely disappointed in the lack of customer service. If anyone can help me it would be much appreciated!

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Need a refund for autorenewal asap
« Reply #1 on: July 19, 2017, 11:21:56 AM »
As you already have asked for a refund (ticket) there is nothing we can do for you.
You just need to have patience and wait for your ticket to be handled.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48552
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Need a refund for autorenewal asap
« Reply #2 on: July 19, 2017, 06:05:32 PM »
Post your ticket # and we'll try to alert Avast for you.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet