Hello:
I noticed my fathers computer with p4 1.7ghz, 521 ram, winXP home SP1( yes I know he needs to get sp2, lol) , Avg Pro, Mcafee firewall, ad-adware, spybot
takes more then 10 min to fully boot up once you get to the desktop with a number of SVchost.exe's taking 99 percent CPU usage. It would go down to normal after the 10 min or so.
I also found the computer had Prutlct.exe in the task manager so I uploaded it to jott.org and a number of AV's including Avast! found it as a malware/trojan, AVG didn't find anything and neither did Nod32, lol. I looked the prutlct.exe up and it is evidently of the e2give type of malware etc.
I uninstalled AVG and Installed Avast! and it was able to find and delete the the prutect.exe while doing a scan in safe mode
The current problems I need some help on are:
My internet connection in all but safe mode with networking is dead. Avast can't update and it says it can't scan email (I did update avast in safe mode earlier though) My internet worked fine untill I installed and ran Avast!
The mcafee firewall has ashserv.exe = Full Acesss and Ashwebsv.exe = Full access
Is there anything else I need to add to get the internet to work again ?
I looked the the webshield and noticed that it says "the provider is waiting for a subsystem to start"
I noticed in my virus chest under "system"
"kernal32.dll---No virus"
"Winsock.dll"
"Winsock.dll"
"Wsock.dll--No virus"
What are these doing here and what should I do about them ? Also could this be causing the lack of internet connection?
Also the Svchost.exe --Local system in the task manager is using 88+ percent CPU that just won't go away. Before I installed Avast! it would go down after about 10 min. The system idle process is also using alot at times. What could this be from and how can I possibly fix it ?
I would be very grateful for any help on these problems.
Thank you for reading