Author Topic: Mail and Web Shield vs Ancestry.Com  (Read 4996 times)

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Offline hhdeemer

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Re: Mail and Web Shield vs Ancestry.Com
« Reply #15 on: August 01, 2017, 06:20:47 PM »
This is clearly an issue between Ancestry and Avast.  I'm unable to view media.  I contacted Ancestry with my problem.  They immediately asked if I was using a Mac.  Yes.  Then asked if I had Avast installed.  Yes.  They said that's the issue and that I should reinstall he security certificates in Avast for Ancestry.  ????  I went into the Shield and added the Ancestry domains to the excluded list.  Nothing changed.  What's the solution??