Author Topic: Wrong Emai, how to change it?  (Read 1384 times)

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Wrong Emai, how to change it?
« on: August 06, 2017, 02:00:08 AM »
I requested the 30 day free trial version of avast, but I wrote the Email incorrectly.
I can't acces the licence mail and I can't find how to change the Email to get the licence, and prevent any future payment (since I had to write my card details to be able to get the trial).
.
Could anyone help me?

Offline Asyn

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Re: Wrong Emai, how to change it?
« Reply #1 on: August 06, 2017, 07:48:27 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Wrong Emai, how to change it?
« Reply #2 on: August 06, 2017, 11:15:16 AM »
I already tried that method, but I don't have the order ID, product ticket or anything. The only information that I do have is the wrong email that I think I wrote

Offline Asyn

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Re: Wrong Emai, how to change it?
« Reply #3 on: August 06, 2017, 12:47:19 PM »
I already tried that method, but I don't have the order ID, product ticket or anything. The only information that I do have is the wrong email that I think I wrote
Contact Sales: https://support.avast.com/support/tickets/new?form=1
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Wrong Emai, how to change it?
« Reply #4 on: August 06, 2017, 11:29:29 PM »
Thanks. I'll try that.
I contacted the suport mail too.

Offline Asyn

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Re: Wrong Emai, how to change it?
« Reply #5 on: August 07, 2017, 05:16:36 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0