Author Topic: Cant Install Endpoint Protection plus on Windows Server 2012 R2  (Read 2010 times)

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Offline 3dkitchens

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I've purchased Endpoint Protection Plus for 20 users.  When I come to install on our Windows Server 2012 R2 I just get the wait symbol on launching the avast_managed executable and then nothing.  From task manager I can see Avast Antivirus Update launch and then end a couple of seconds later.

I'm launching the installer as an Administrator.

Windows Server 2012/R2 is listed as compatible on the Endpoint Protection web page.

Any ideas?

Offline 3dkitchens

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Re: Cant Install Endpoint Protection plus on Windows Server 2012 R2
« Reply #1 on: August 06, 2017, 03:50:47 PM »
I should add that I've tried with firewall on and off

I've run as administrator,  I've also tried Windows 7 / 8 compatibility.

Offline Pete from Avast

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Re: Cant Install Endpoint Protection plus on Windows Server 2012 R2
« Reply #2 on: August 08, 2017, 05:17:04 PM »
Hi there -- I spoke with our business team on this. Endpoint Protection Plus can only be installed on endpoints; you would need Endpoint Protection Suite or Suite Plus for server support.

https://www.avast.com/endpoint-protection-suite

https://www.avast.com/endpoint-protection-suite-plus

If you have any questions for the business team, you can put a ticket in here: https://www.avast.com/business-support.php