Author Topic: "You dont have any devices connected to your account yet" message  (Read 1686 times)

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Hi, I am getting this message when I visit Account center. Avast Premier is running on two machines, so why do I see this message? Should I select 'add first device' the web page gives me the premier installer, which has already completed license activation, on those devices. So, why do not those machines show in my account when I visit this page?

Offline Asyn

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Re: "You dont have any devices connected to your account yet" message
« Reply #1 on: August 07, 2017, 07:03:34 AM »
Did you connect the devices to your account..!?
-> https://www.avast.com/faq.php?article=AVKB170
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

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Re: "You dont have any devices connected to your account yet" message
« Reply #2 on: October 13, 2017, 01:59:38 PM »
I got it now, thank you - took me a time to work out, and all is displayed correctly now.

Offline Asyn

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Re: "You dont have any devices connected to your account yet" message
« Reply #3 on: October 14, 2017, 05:56:30 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0