Author Topic: Avast Premier Firewall appears to be blocking all downloads  (Read 2519 times)

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Offline Coldwarwarrior

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Avast Premier Firewall appears to be blocking all downloads
« on: August 08, 2017, 06:06:16 PM »
Hi,

I switched on the above and was looking forwards to a hassle free life, however within minutes Avast decided (i think) to block all downloads via Outlook Mail App on Windows 10, in addition it appeared to be blocking other software such as CCleaner and other "safe" apps that i use.

I  have tried to reset to factory defaults, but the issues remain, i have also tried turning off the Firewall and Mail Shield but still no joy :-(

Is there a fix that can be made without uninstalling Avast?

Cheers

Coldwarwarrior
Program version: 17.5.2303 (build 17.5.3585.192) (Avast Premier)
O/S Version: Windows 10 Home 64-bit operating system - x64 based
Version: 1703
O/S Build: 15063.502

Offline Asyn

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Re: Avast Premier Firewall appears to be blocking all downloads
« Reply #1 on: August 08, 2017, 07:41:20 PM »
- Which version of Premier..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Coldwarwarrior

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Re: Avast Premier Firewall appears to be blocking all downloads
« Reply #2 on: August 09, 2017, 02:50:24 PM »
Hi,

Thanks for your reply, info on build etc as follows, hopefully this helps?

Program version: 17.5.2303 (build 17.5.3585.192) (Avast Premier)
Virus Def Version: 170808-2
Number of Definitions: 5.995.317

O/S Version: Windows 10 Home
Version: 1703
O/S Build: 15063.502
System type: 64-bit operating system - x64 based processor

Other security softwares: none other than windows 10 defaults and i used the free version of Avast previously
Program version: 17.5.2303 (build 17.5.3585.192) (Avast Premier)
O/S Version: Windows 10 Home 64-bit operating system - x64 based
Version: 1703
O/S Build: 15063.502

Offline Asyn

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Re: Avast Premier Firewall appears to be blocking all downloads
« Reply #3 on: August 09, 2017, 02:58:25 PM »
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Coldwarwarrior

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Re: Avast Premier Firewall appears to be blocking all downloads
« Reply #4 on: August 09, 2017, 03:47:11 PM »
Thanks chap, that worked a treat!! :-D
Program version: 17.5.2303 (build 17.5.3585.192) (Avast Premier)
O/S Version: Windows 10 Home 64-bit operating system - x64 based
Version: 1703
O/S Build: 15063.502

Offline Asyn

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  • Posts: 76038
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Premier Firewall appears to be blocking all downloads
« Reply #5 on: August 10, 2017, 06:28:57 AM »
You're wekcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0