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Author Topic: Clean Website Blocked by Avast as unsafe on desktop computer  (Read 2330 times)

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Clean Website Blocked by Avast as unsafe on desktop computer
« on: August 09, 2017, 07:15:44 AM »
To Whom It May Concern,


I am the web developer for camberwellroofing.com.au and am emailing regarding our website being blocked by Avast free antivirus.

A rundown of the the situation is that the site was infected with malware but has since been cleaned up. The site has been moved to a completely new web host and has been removed from other blacklists.

Requesting a re-check of the site to get the warning/blacklisting removed.


Thank you kindly,
Jarrod.
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Offline Asyn

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Re: Clean Website Blocked by Avast as unsafe on desktop computer
« Reply #1 on: August 09, 2017, 07:22:12 AM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Clean Website Blocked by Avast as unsafe on desktop computer
« Reply #2 on: August 09, 2017, 12:28:10 PM »
I am unsure what I am looking at with this page. Can you please explain further?
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Offline Asyn

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Re: Clean Website Blocked by Avast as unsafe on desktop computer
« Reply #3 on: August 09, 2017, 01:49:37 PM »
Quote from: jarrod.kennett on August 09, 2017, 12:28:10 PM
I am unsure what I am looking at with this page. Can you please explain further?
Click on "Read the Latest Test Report (click here to Toggle)" for details.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Clean Website Blocked by Avast as unsafe on desktop computer
« Reply #4 on: August 09, 2017, 02:06:23 PM »
Sure,  I can see external elements as "Malicious" though however from my assessment of the server there is nothing wrong with these links. We have since moved the site to Wordpress with latest updates, security plugins and are malware free. So I am unsure why this site is giving us a Malicious rating.

Any suggestions?
Thank You
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Offline Asyn

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Re: Clean Website Blocked by Avast as unsafe on desktop computer
« Reply #5 on: August 09, 2017, 03:00:55 PM »
You can report a URL here: https://www.avast.com/report-a-url.php
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline HonzaZ

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Re: Clean Website Blocked by Avast as unsafe on desktop computer
« Reply #6 on: August 09, 2017, 03:05:22 PM »
Can confirm that the URL was blocked due to it distributing Locky ransomware. I have now removed it from our blacklist ;)
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Re: Clean Website Blocked by Avast as unsafe on desktop computer
« Reply #7 on: August 10, 2017, 01:23:08 AM »
Thank You. Working all good now.
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