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cancel auto renewal without order ID
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Topic: cancel auto renewal without order ID (Read 2978 times)
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REDACTED
Guest
cancel auto renewal without order ID
«
on:
August 16, 2017, 01:40:48 AM »
A month ago I registered to get the month-trial VPN.
I must have done so with the wrong email because I never got an order ID (nor I can get it, since it says my email is incorrect when I try to retrieve the order ID).
How could I resolve this?
Thanks!
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: cancel auto renewal without order ID
«
Reply #1 on:
August 16, 2017, 05:26:11 AM »
->
https://www.avast.com/faq.php?article=AVKB24#artTitle
(Orders and Renewals)
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W8.1
[x64]
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Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: cancel auto renewal without order ID
«
Reply #2 on:
August 16, 2017, 05:37:13 AM »
Thanks for the help, but as I mentioned, I do not have neither, the order ID nor the e-mail address associated to it.
Therefore, none of the solutions that the FAQ website provides apply.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: cancel auto renewal without order ID
«
Reply #3 on:
August 16, 2017, 05:41:58 AM »
Contact support:
https://support.avast.com/support/tickets/new
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: cancel auto renewal without order ID
«
Reply #4 on:
August 16, 2017, 05:47:00 AM »
Thanks for the tip. Really appreciate it.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: cancel auto renewal without order ID
«
Reply #5 on:
August 16, 2017, 05:51:19 AM »
You're welcome.
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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cancel auto renewal without order ID