hey,
thanks for reporting us. Could you please add information about your device, app version, Android version.
Then if you go to "About app" (last item in settings) and you tap 5 times to Cleanup version, you get to hidden menu. There please find an item called GUID, copy its value and provide it to us. It can help us link crashes reported to our backend tools specifically by your device. It is valuable to us if user is willing to help us this way, because most complaining reviews in Google play tell us zero specific information.
Thanks!