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Author Topic: False reports and blocking website  (Read 1121 times)

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REDACTED

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False reports and blocking website
« on: August 18, 2017, 01:27:08 PM »
How to exlude safe website identified as a threat in Avast Online Security 12.0.263 Avast Browser Security and Web Reputation Plugin?
How to explaine to my customers, that Avast is making false-positive reports blocking all recources of my domain?
How long time is needed to identify the problem? Maybe enough to kill my business?
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Offline Lord_Ami

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Re: False reports and blocking website
« Reply #1 on: August 18, 2017, 01:29:34 PM »
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REDACTED

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Re: False reports and blocking website
« Reply #2 on: August 18, 2017, 01:45:01 PM »
I reported it to Lukáš Rypáček, Engineering Director.
It is reported also in https://www.avast.com/report-a-url.php
« Last Edit: August 18, 2017, 01:52:51 PM by magbor »
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REDACTED

  • Guest
Re: False reports and blocking website
« Reply #3 on: August 18, 2017, 03:57:03 PM »
Dear Avast Support Team,

Thank you for the fast and prompt reaction!

You have solved the problem quickly and accurately.


Thank you again and be the best.
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