Author Topic: cancel auto renewal without order ID  (Read 3010 times)

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cancel auto renewal without order ID
« on: August 16, 2017, 01:40:48 AM »
A month ago I registered to get the month-trial VPN.
I must have done so with the wrong email because I never got an order ID (nor I can get it, since it says my email is incorrect when I try to retrieve the order ID).
How could I resolve this?
Thanks!

Offline Asyn

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Re: cancel auto renewal without order ID
« Reply #1 on: August 16, 2017, 05:26:11 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: cancel auto renewal without order ID
« Reply #2 on: August 16, 2017, 05:37:13 AM »
Thanks for the help, but as I mentioned, I do not have neither, the order ID nor the e-mail address associated to it.
Therefore, none of the solutions that the FAQ website provides apply.

Offline Asyn

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Re: cancel auto renewal without order ID
« Reply #3 on: August 16, 2017, 05:41:58 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: cancel auto renewal without order ID
« Reply #4 on: August 16, 2017, 05:47:00 AM »
Thanks for the tip. Really appreciate it.

Offline Asyn

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Re: cancel auto renewal without order ID
« Reply #5 on: August 16, 2017, 05:51:19 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0