Author Topic: Requested Refund for Auto Renewal (Time is Important)  (Read 1453 times)

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Offline hoshi16

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Requested Refund for Auto Renewal (Time is Important)
« on: August 18, 2017, 09:07:18 AM »
Hello, I'm making this post in hopes to speed things along for a refund I have just requested for Avast Cleanup. I was not aware that the auto renewal was still on, and it took money out of my Paypal that I was saving for bills. It's important that I get the money back as soon as possible, and I did submit a ticket before the 30 days.

The Order number is 41196062100

The Ticket number is 921711

Thank you

Offline Asyn

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Re: Requested Refund for Auto Renewal (Time is Important)
« Reply #1 on: August 18, 2017, 09:14:12 AM »
Hi, I reported it for you.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline hoshi16

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Re: Requested Refund for Auto Renewal (Time is Important)
« Reply #2 on: August 18, 2017, 09:21:57 AM »
Hi, I reported it for you.

Thank you. I'll keep an eye out on my end.

I've checked other people that have requested refund like this and some have had to wait nearly two weeks. I'm really hoping that won't be the case for me. Like I mentioned, I was saving that $53 for bills. :(

Offline Asyn

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Re: Requested Refund for Auto Renewal (Time is Important)
« Reply #3 on: August 18, 2017, 09:43:14 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline hoshi16

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Re: Requested Refund for Auto Renewal (Time is Important)
« Reply #4 on: August 19, 2017, 06:09:19 PM »
I got my refund in less then 12 hours! Beautiful! Thank you so much!  :D

Offline Asyn

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Re: Requested Refund for Auto Renewal (Time is Important)
« Reply #5 on: August 19, 2017, 06:23:57 PM »
Glad I/we could help. Cheers. 8)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0