Author Topic: New Beta version 17.6.2308  (Read 11840 times)

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Offline alessiavellere

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Re: New Beta version 17.6.2308
« Reply #45 on: August 21, 2017, 10:07:52 PM »
perche' ogni anno allo scadere dell'abbonamento attuale l'importo e' al doppio di quello che ho pagato l'anno prima? >:(

Offline bob3160

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Re: New Beta version 17.6.2308
« Reply #46 on: August 22, 2017, 02:42:20 AM »
perche' ogni anno allo scadere dell'abbonamento attuale l'importo e' al doppio di quello che ho pagato l'anno prima? >:(
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Offline bob3160

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Re: New Beta version 17.6.2308
« Reply #47 on: August 23, 2017, 10:06:41 PM »

This is showing up in the system tray. I can't close it without killing Cleanup via Task Mgr.
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Offline Stellarman

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Re: New Beta version 17.6.2308
« Reply #48 on: August 24, 2017, 08:51:03 AM »

This is showing up in the system tray. I can't close it without killing Cleanup via Task Mgr.

Hi,

this seems like a problem with Cleanup tray message. Are you able to induce it repeatedly or was it just one occurrence?
Also we would really appreciated if you could collect the log files from c:\ProgramData\AVAST Software\Tuneup\log\ and upload it somewhere (as a zip archive or some other package).

Sorry for the inconveniences and thank you for your help!
Avast Cleanup team.

Offline bob3160

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Re: New Beta version 17.6.2308
« Reply #49 on: August 24, 2017, 03:11:48 PM »

This is showing up in the system tray. I can't close it without killing Cleanup via Task Mgr.

Hi,

this seems like a problem with Cleanup tray message. Are you able to induce it repeatedly or was it just one occurrence?
Also we would really appreciated if you could collect the log files from c:\ProgramData\AVAST Software\Tuneup\log\ and upload it somewhere (as a zip archive or some other package).

Sorry for the inconveniences and thank you for your help!
Avast Cleanup team.
It's an intermittent thing. I've created a 7z file of the folder where do I send it ???
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Stellarman

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Re: New Beta version 17.6.2308
« Reply #50 on: August 24, 2017, 04:13:01 PM »

This is showing up in the system tray. I can't close it without killing Cleanup via Task Mgr.

Hi,

this seems like a problem with Cleanup tray message. Are you able to induce it repeatedly or was it just one occurrence?
Also we would really appreciated if you could collect the log files from c:\ProgramData\AVAST Software\Tuneup\log\ and upload it somewhere (as a zip archive or some other package).

Sorry for the inconveniences and thank you for your help!
Avast Cleanup team.
It's an intermittent thing. I've created a 7z file of the folder where do I send it ???

You can either upload it on some public file sharing web service or you can use our FTP server: \\ftp.avast.com\ftp\incoming\ (connect as anonymous user).

Thanks!