Author Topic: smart scan(compatibility missing)  (Read 2085 times)

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Offline rento2

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smart scan(compatibility missing)
« on: August 17, 2017, 06:52:08 PM »
when i start smart scan cant see compatibility scan it start from virus scan...happen afther new update! is it normal?
« Last Edit: August 17, 2017, 07:53:40 PM by rento2 »

Offline bob3160

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Re: smart scan(compatibility missing)
« Reply #1 on: August 18, 2017, 01:24:44 AM »
Working fine here:




Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204


If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline bob3160

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Re: smart scan(compatibility missing)
« Reply #2 on: August 18, 2017, 01:26:14 AM »
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline bob3160

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Re: smart scan(compatibility missing)
« Reply #3 on: August 18, 2017, 01:29:18 AM »

Selecting Protect All, leads to a sales pitch for:
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: smart scan(compatibility missing)
« Reply #4 on: August 18, 2017, 11:28:34 AM »
when i start smart scan cant see compatibility scan it start from virus scan...happen afther new update! is it normal?

Weird I have the same problem on 3 computers.

Did a complete reinstall on 1 computer still the same.

Offline rento2

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Re: smart scan(compatibility missing)
« Reply #5 on: August 18, 2017, 12:45:32 PM »
i start repair,reinstall again nothing help  its still same problem its missing compatibility... i have avast free this happen afther last update! so i am not the onlyone.... i wos in a hurry(sleepe) this morning thats why i  wos thinking that is fixed but its not its still the same!
« Last Edit: August 18, 2017, 12:49:45 PM by rento2 »

Offline bob3160

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Re: smart scan(compatibility missing)
« Reply #6 on: August 18, 2017, 02:38:58 PM »
@ Gunners,
The problem computer, is it running the same or a different OS ???
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: smart scan(compatibility missing)
« Reply #7 on: August 18, 2017, 03:45:24 PM »
@ Gunners,
The problem computer, is it running the same or a different OS ???

I have the same problem on all 3 computers running windows 10

« Last Edit: August 23, 2017, 11:54:28 AM by Gunners »

Offline bob3160

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Re: smart scan(compatibility missing)
« Reply #8 on: August 18, 2017, 04:24:34 PM »
@ Gunners,
The problem computer, is it running the same or a different OS ???

I have the same problem on all 3 computers running windows 10

As they say this is the last straw I will be putting Bit defender on the 3 computers have done one 2 to go.

If a moderator wants to he/she can delete my account here in the forum
https://forum.avast.com/index.php?topic=93544.msg1415158#msg1415158
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: smart scan(compatibility missing)
« Reply #9 on: August 23, 2017, 11:53:43 AM »
Thanks  bob3160 for your link.

Think I will wait and see when the stable version is released as I am not comfortable with Beta versions :-\

Sorry for late reply