Author Topic: No activation code  (Read 2238 times)

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No activation code
« on: August 25, 2017, 11:10:29 AM »
Hi, I wanted to try the premium Cleanup for 30 days before purchasing.  I placed the order etc but received the following message with the email:

Unfortunately, due to an error on our part, we have not been able to provide you with an activation code yet. Your code should be available at avast.com/find-order within the next 48 hours. We are sorry for any inconvenience this may have caused. Thank you for your understanding.

I went to the "find-order" link but there is no code there either.  Please advise how to fix.

Thanks,

Martin

Offline Eddy

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Re: No activation code
« Reply #1 on: August 25, 2017, 11:21:46 AM »
Contact avast

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Re: No activation code
« Reply #2 on: September 09, 2017, 10:21:45 PM »
Je n'ai toujours pas reçu la clef d'activation. Le prélèvement sur mon compte a eu lieu le 29/8. Num de commande28229610662

Offline Eddy

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Re: No activation code
« Reply #3 on: September 10, 2017, 12:30:33 AM »
Christian this is a English forum.
For other languages see > https://forum.avast.com/index.php?board=21.0

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Re: No activation code
« Reply #4 on: September 10, 2017, 06:12:58 AM »
Contact avast

They don't make it eassy to make contact unless you pay for their premium help service??????????