Author Topic: Firefox Extension in App missing  (Read 3092 times)

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Firefox Extension in App missing
« on: August 13, 2017, 11:46:09 PM »
Hi,

I just bought the Avast Passwords app, and when I go to add the Firefox extension – it is not showing in the app – only the Chrome extension is.

How do I get it to include an extension add on for Firefox?

Thanks very much!
Kathy

Offline Asyn

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Re: Firefox Extension in App missing
« Reply #1 on: August 14, 2017, 06:22:43 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Martin Kvetko

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Re: Firefox Extension in App missing
« Reply #2 on: August 17, 2017, 03:56:22 PM »
We have release a fix of this issue, do you have latest version of Avast? If so then it should work, if not please let us know.

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Re: Firefox Extension in App missing
« Reply #3 on: August 19, 2017, 06:57:23 PM »
When I try to update the app, it says I have the current version 17.5.2303

??

Offline guillermo220

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Re: Firefox Extension in App missing
« Reply #4 on: August 23, 2017, 10:17:21 PM »
Hi Martin,

Same here. I used the workaround.


Offline Martin Kvetko

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Re: Firefox Extension in App missing
« Reply #5 on: September 19, 2017, 09:00:17 AM »
If you are facing such issue please update to version 17.6 and higher, it is fixed there. Fix we have posted for version 17.5 has been distributed via channel we have no guarantee it reaches all with 17.5 installations. Unfortunately, under some circumstances, the patch for 17.5 may be reverted so I suggest updating to 17.6 or higher to solve this issue.