Author Topic: Avast Mobile Security and Android Oreo  (Read 9561 times)

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Avast Mobile Security and Android Oreo
« on: August 27, 2017, 02:30:44 PM »
Hello.

Is  the current Avast Mobile Security compatible with Android Oreo v8.0.0?

Offline Eddy

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Re: Avast Mobile Security and Android Oreo
« Reply #1 on: August 27, 2017, 02:48:26 PM »
Why asking and not looking up the requirements ?

https://www.avast.com/faq.php?article=AVKB66

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Re: Avast Mobile Security and Android Oreo
« Reply #2 on: August 27, 2017, 04:09:18 PM »
Because avast mobile security does not seem to handle the new Oreo method for installing apps for unknown sources. It states that install from unknown sources is enabled. However Oreo now handles it on an application level; you specify whether an application, such as Chrome or Google drive, is allowed to download apks from unknown (not Google play store) sources.

Also there were issues with the web browser component.

Also the page you mentioned, which I did read, just states android 4 upwards instead of stating something like android 4 to 7.

Also you would be better if instead of assuming all posters are too lazy to read, you actually started to learn to be more polite!

Offline Eddy

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Re: Avast Mobile Security and Android Oreo
« Reply #3 on: August 27, 2017, 04:12:57 PM »
Asking a question has nothing to do with being polite or not.
I pointed you to the information as avast is providing it.
For questions and things not handled in the FAQ or on the avast website you need to contact avast.

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Re: Avast Mobile Security and Android Oreo
« Reply #4 on: August 27, 2017, 04:25:06 PM »
You asked, in your original reply, why I was "... not looking up the requirements ..."

Often forum users have more up to date knowledge that articles that are yet to be updated.

You could have easily answered yes, no, don't know, it's undergoing test etc.

All your answer has accomplished is losing Avast a customer, as it has made me remove Avast mobile security and not convert to the premium version.

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Re: Avast Mobile Security and Android Oreo
« Reply #5 on: August 27, 2017, 04:29:46 PM »
I can't say if it is tested, working etc as I don't have a device with that Android version and do not work for avast.

Offline Asyn

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Re: Avast Mobile Security and Android Oreo
« Reply #6 on: August 27, 2017, 05:42:20 PM »
Hello. Is  the current Avast Mobile Security compatible with Android Oreo v8.0.0?
Hi, best you wait for Tereza...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Tereza V.

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Re: Avast Mobile Security and Android Oreo
« Reply #7 on: August 29, 2017, 03:29:28 PM »
Hi, please be nice to one another, OK? ;)

@Canard, our app is not fully compatible yet, but we are working on it. Your comment has been very helpful, and I hope you can give our app one more chance, thanks!

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Re: Avast Mobile Security and Android Oreo
« Reply #8 on: September 29, 2017, 12:51:07 AM »
Do you have ETA for Oreo compatibility?   I have not been able to update the virus definitions since Sep 6, 2017.

Offline DavidR

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Re: Avast Mobile Security and Android Oreo
« Reply #9 on: September 29, 2017, 01:28:48 AM »
My last virus database update was 170918-04 (18 Sep 2017) a manual check for virus definitions update only resulted in 'Virus definitions update failed.'
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Avast Mobile Security and Android Oreo
« Reply #10 on: September 30, 2017, 04:55:54 PM »
And my last update was 170916-0*. Was that when I updated to Oreo? I don't remember, but it could be.
Also I get the "Virus definitions update failed" warning.
I urge Avast to correct this misbehaviour. Or at least tell us how to act.

Offline DavidR

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Re: Avast Mobile Security and Android Oreo
« Reply #11 on: September 30, 2017, 05:41:37 PM »
And my last update was 170916-0*. Was that when I updated to Oreo? I don't remember, but it could be.
<snip>

Whilst I didn't record the actual date my phone updated to Oreo, it could possibly be close to the version and date I gave "170918-04 (18 Sep 2017)."
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Avast Mobile Security and Android Oreo
« Reply #12 on: September 30, 2017, 11:40:11 PM »
I would say it is not compatible with Oreo. I constantly get updates failed. never had a problem before Oreo. Last time I reported it they said they were working on being compatible with Oreo. I guess that didn't work out.
Time to look for another product, sorry but if it doesn't update its useless
« Last Edit: September 30, 2017, 11:42:46 PM by jlsr222 »

Offline Tereza V.

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Re: Avast Mobile Security and Android Oreo
« Reply #13 on: October 02, 2017, 03:37:46 PM »
Hi, there was an incompatibility issue, it has been fixed since AMS version 6.6.0, but on some devices the AMS needs to be reinstalled to make the fix work.

Offline DavidR

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Re: Avast Mobile Security and Android Oreo
« Reply #14 on: October 02, 2017, 09:20:49 PM »
Hi, there was an incompatibility issue, it has been fixed since AMS version 6.6.0, but on some devices the AMS needs to be reinstalled to make the fix work.

Disabling and waiting a while didn't work on my phone, but a reinstall did resolve it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security