Avast 4.7 disabled

[AceFlyer]

After Avast performed an automatic program update to 4.7, I received an error message and was unable to access the program. I then repaired the program and was able to look at the On-Access Scanner settings...no providers were listed, let alone running! I see on this forum that my problem is not necessarily unique, yet is there a concensus on the best fix for this situation while running Win-Me, i.e., uninstall/reinstall? TIA...Ace

[AceFlyer]

UPDATE: I seem to have arrived at a fix for this problem, which does not require an uninstall:

1) Download the newest version of Avast! (4.7.817).
2) Close all currently running programs.
3) Open the new Avast! set-up file.
4) Click on the "change" option.
5) You should see a list of "resident protection scanners" with check-marks.
6) Click on the "next" option and wait.
7) You should be successfully updated and "good to go"!

[stmars]

UPDATE: I seem to have arrived at a fix for this problem, which does not require an uninstall:

1) Download the newest version of Avast! (4.7.817).
2) Close all currently running programs.
3) Open the new Avast! set-up file.
4) Click on the "change" option.
5) You should see a list of "resident protection scanners" with check-marks.
6) Click on the "next" option and wait.
7) You should be successfully updated and "good to go"!

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Hi,

I like to know where you go to the set-up file on your item 3, for the option "change".

Regards and thanks

Jean

Montreal
 

[DavidR]

Windows Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Change, click next, ensure that the providers you need are ticked. You need to be on-line to do this.

[Lisandro]

Open the new Avast! set-up file.

The change option should be shown (Repair / Update are the others).
Are you using the same language in the downloaded setup file and in your computer?