Author Topic: Version: 17.6.2310  (Read 42628 times)

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Offline batchex19

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Re: NEW Version: 17.6.2310
« Reply #30 on: September 01, 2017, 01:55:56 AM »
I've updated Avast about 1 hour ago and I have problem with Firefox won't load. I noticed there's a fix which should be already integrated by the time I updated, but still I have problems. Only with Firefox. I also got Vivaldi and K-Meleon and both run fine. I realy need Firefox as it's the main browser.

Trying to load Firefox gives me "Firefox has stopped working" dialog box with the following message: "A problem caused the program to stop working correctly. Please close the program".

I'm using Firefox 55.0.3 64bit. Tried fresh install and the problem persist. Both 32 and 64 bit Firefox are affected. Tried to reboot several times and no go. The only time Firefox can run is when rebooting to safe mode where avast didn't load.

BTW I'm on Win 7 SP1 64bit.

Offline Be Secure

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Re: NEW Version: 17.6.2310
« Reply #31 on: September 01, 2017, 03:44:52 AM »
Thanks for update.
- GUI opening is slower then previous version.
- Scanning files inside Virus Chest still not working.

very disappointed. >:( :(
« Last Edit: September 01, 2017, 04:23:13 AM by Be Secure »
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Offline Asyn

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Re: NEW Version: 17.6.2310
« Reply #32 on: September 01, 2017, 07:21:55 AM »
I've updated Avast about 1 hour ago and I have problem with Firefox won't load. I noticed there's a fix which should be already integrated by the time I updated, but still I have problems. Only with Firefox. I also got Vivaldi and K-Meleon and both run fine. I realy need Firefox as it's the main browser.

Trying to load Firefox gives me "Firefox has stopped working" dialog box with the following message: "A problem caused the program to stop working correctly. Please close the program".

I'm using Firefox 55.0.3 64bit. Tried fresh install and the problem persist. Both 32 and 64 bit Firefox are affected. Tried to reboot several times and no go. The only time Firefox can run is when rebooting to safe mode where avast didn't load.

BTW I'm on Win 7 SP1 64bit.
Update the VPS and try again.
Win 8.1 [x64] - Avast PremSec 21.4.2460.B#1 [UI.612] - EEK - Firefox ESR 78.10 [NS/uBO/PB] - TB 78.10
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline webdiver1978

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Re: NEW Version: 17.6.2310
« Reply #33 on: September 01, 2017, 08:21:36 AM »
Can`t install last FREE version with offline installator. Logs attached.

Offline Asyn

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Re: NEW Version: 17.6.2310
« Reply #34 on: September 01, 2017, 08:28:47 AM »
Can`t install last FREE version with offline installator. Logs attached.
Offline installation is officially no longer supported on Vista and XP because new CEF (only one bundled in offline installer because of size) is not supported there and the online installer will download the correct CEF version.
Win 8.1 [x64] - Avast PremSec 21.4.2460.B#1 [UI.612] - EEK - Firefox ESR 78.10 [NS/uBO/PB] - TB 78.10
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline batchex19

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Re: NEW Version: 17.6.2310
« Reply #35 on: September 01, 2017, 09:19:30 AM »
Update the VPS and try again.
Already done that, problem persists.

Here's what the update dialog reports:
Engine & Definitions: v170831-6 (already up to date)
program: v17.6.2310  (already up to date)

Offline Asyn

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Re: NEW Version: 17.6.2310
« Reply #36 on: September 01, 2017, 09:24:06 AM »
Win 8.1 [x64] - Avast PremSec 21.4.2460.B#1 [UI.612] - EEK - Firefox ESR 78.10 [NS/uBO/PB] - TB 78.10
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline YLAP

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Re: NEW Version: 17.6.2310
« Reply #37 on: September 01, 2017, 09:34:38 AM »
Cleanup got stuck at step one in the new version  :(

I can confirm it too - the same happens here  ???

Online DavidR

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Re: NEW Version: 17.6.2310
« Reply #38 on: September 01, 2017, 09:42:10 AM »
Thanks for update.
- GUI opening is slower then previous version.
- Scanning files inside Virus Chest still not working.

very disappointed. >:( :(

Considering this two step UI opening was meant to speed up the UI loading, I never really had an issue with the UI loading, now I do.  The combined duration of the two step UI appears to take much longer than before.  Not only that to the user it makes it look like there is something wrong (hence the reports of something wrong).
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Offline Asyn

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Re: NEW Version: 17.6.2310
« Reply #39 on: September 01, 2017, 10:56:45 AM »
Wasn't there supposed to be a blue dot on the avast tray icon for notifications?
Yep, here's a screenshot...
Win 8.1 [x64] - Avast PremSec 21.4.2460.B#1 [UI.612] - EEK - Firefox ESR 78.10 [NS/uBO/PB] - TB 78.10
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline TheOwner

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Re: NEW Version: 17.6.2310
« Reply #40 on: September 01, 2017, 12:50:18 PM »

That's actually intentional - Avast is using a new preloader for the UI, Opening the UI should be quicker, but without real data which will then load after 1-2 seconds.

Probably GUI open faster without data, but this is not good step how speed-up opening GUI. Looks like crap unfinished buggy software in eyes many people. Removing ads from GUI should be first step how improve loading time.
« Last Edit: September 01, 2017, 01:11:39 PM by TheOwner »

Offline ngvede

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Re: NEW Version: 17.6.2310
« Reply #41 on: September 01, 2017, 01:33:34 PM »
Updated Avast and now "save as" and "open" in Firefox, Thunderbird and Chrome won't work. Dialog boxes show up with few icons but no file names or buttons.
Is there a fix for this?

Offline batchex19

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Re: NEW Version: 17.6.2310
« Reply #42 on: September 01, 2017, 01:49:23 PM »
As of VPS v170901-0 Firefox still not working for me

Offline Asyn

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Re: NEW Version: 17.6.2310
« Reply #43 on: September 01, 2017, 02:51:20 PM »
As of VPS v170901-0 Firefox still not working for me
Wait for one of the devs and/or submit a ticket: https://support.avast.com/support/tickets/new
Win 8.1 [x64] - Avast PremSec 21.4.2460.B#1 [UI.612] - EEK - Firefox ESR 78.10 [NS/uBO/PB] - TB 78.10
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline noelrojasc

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Re: NEW Version: 17.6.2310
« Reply #44 on: September 01, 2017, 03:43:07 PM »
Thanks for update.
- GUI opening is slower then previous version.
- Scanning files inside Virus Chest still not working.

very disappointed. >:( :(

I agree. This is a disappointing step back. I hope this gets fixed very soon.
DELL Optiplex 790, Intel Core i5, 16GB RAM, Windows 10 Pro 64 Bits, Avast Free.