Author Topic: Since installing avast I can't connect to some pages  (Read 2431 times)

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Since installing avast I can't connect to some pages
« on: September 05, 2017, 02:59:11 AM »
I am getting issues when trying to connect to numerous websites, including the web site for my school:

"Safari can't open the page xxx because the server unexpectedly dropped the connection."

This started happening when I installed the anti- virus and web shield, which is required by my school's policy. It appears that Avast is interfering with browsing and it happens across different browsers.

I may have to switch to a different product if I can't remedy this problem.

Thank you

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Re: Since installing avast I can't connect to some pages
« Reply #1 on: September 05, 2017, 09:33:49 AM »
I recently bought a new iMac and the number of problems where increasing
Several applications not working, like Apple Maps
Huge problems with gmail, asking all the time to reenter the password
Spend a couple of hours with Apple assistance and still have have the problem
Finally I had the idea to uninstall Avast and switch to another antivirus
Everything is working fine now
So bye bye for ever Avast

Offline .: Mac :.

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Re: Since installing avast I can't connect to some pages
« Reply #2 on: September 05, 2017, 11:51:04 AM »
I am getting issues when trying to connect to numerous websites, including the web site for my school:

"Safari can't open the page xxx because the server unexpectedly dropped the connection."

This started happening when I installed the anti- virus and web shield, which is required by my school's policy. It appears that Avast is interfering with browsing and it happens across different browsers.

I may have to switch to a different product if I can't remedy this problem.

Thank you

May I ask the website to test here?

Also does this happen if you disable the web shield?
"People who are really serious about software should make their own hardware." - Alan Kay

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Re: Since installing avast I can't connect to some pages
« Reply #3 on: September 08, 2017, 06:31:33 AM »
I discovered the problem, I disabled "Scan secured connections" in my web shield preferences and the problem went away. Hopefully this works for others!