I can't figure out my way into avast! customer support system. It redirects me to the forum.
Link for Support Ticket is -
https://support.avast.com/support/ticketsBUT - if you cannot sign in I cannot see how it will help.
I got my problem (Refund needed) sorted in a couple of days by emailing Avast at
customer.care@avast.com. I suggest you send them an email outlining your trouble,
give them all the info you have available.
Ken Lines.