Author Topic: Avast free antivirus - Installation wasn't done...  (Read 778 times)

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Offline Harrly

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Avast free antivirus - Installation wasn't done...
« on: September 10, 2017, 03:53:02 PM »
Hey,
so I wanted to switch from avira to Avast... I unistalled all avira tools and downloaded Avast Free Antivirus installer.... I opened it and it told me "Installation wasn't done" or something like that, cuz I have it in czech... and than this: "

2017-09-10 13:44:33.491Infoinstup[12304,12308]Command: '"C:\Users\david\AppData\Local\Temp\_av_iup.tm~a02672\instup.exe" /cookie:mmm_ava_tst_003_387_a /edition:1 /ga_clientid:a6fcf382-5281-46e3-943a-c68db0f8044c /guid:023fc07f-3dfe-49b1-b878-8f08c8590fff /prod:ais /sfx:lite /sfxstorage:C:\Users\david\AppData\Local\Temp\_av_iup.tm~a02672'
2017-09-10 13:44:33.491Infoinstup[12304,12308]CPU: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz,4
2017-09-10 13:44:33.491Infoinstup[12304,12308]OS: Windows 10 (10.0.15063) x64
2017-09-10 13:44:33.491Infoinstup[12304,12308]Memory: 38% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:3991664/4194176K free
2017-09-10 13:44:33.491Infoinstup[12304,12308]DISKs: C:\ - 10GB free / 96GB total
2017-09-10 13:44:33.491Infoinstup[12304,12308]DISKs: D:\ - 106GB free / 464GB total
2017-09-10 13:44:33.491Infoinstup[12304,12308]DISKs: F:\ - 14GB free / 14GB total
2017-09-10 13:44:33.491Infoinstup[12304,12308]DISKs: G:\ - 191GB free / 466GB total
2017-09-10 13:44:33.491Infoinstup[12304,12308]Running module version: instup.exe - '17.5.3585.0'
2017-09-10 13:44:33.491Infoinstup[12304,12308]Running module version: Instup.dll - '17.5.3585.0'
2017-09-10 13:44:33.492Infomutex[12304,12308]The ownership of the fallback mutex has been successfully taken.
2017-09-10 13:44:33.493Infoinstup[12304,12308]The proxy settings were successfully set from OS ('http=127.0.0.1', 8080).
2017-09-10 13:44:33.512Warningsettings[12304,12308]Did not find any values in file 'programData\avast5.ini'
2017-09-10 13:44:33.585Infoshepsync[12304,12308]Trying server IP address '77.234.44.73'
2017-09-10 13:44:33.595Warningshepsync[12304,12308]Exception: Unable to set WinHTTP proxy information!
Code: 0x00002eeb (12011)
2017-09-10 13:44:33.595Infoshepsync[12304,12308]Trying server IP address '77.234.45.197'
2017-09-10 13:44:33.598Warningshepsync[12304,12308]Exception: Unable to set WinHTTP proxy information!
Code: 0x00002eeb (12011)
2017-09-10 13:44:33.599Infoshepsync[12304,12308]Current postpone interval: 3600, next 7200
2017-09-10 13:44:33.609Warningsettings[12304,12400]Did not find any values in file 'programData\burger_client.ini'
2017-09-10 13:44:33.620Infowizard[12304,12308]Running module version: HTMLayout.dll - '3.3.2.1'
2017-09-10 13:44:33.626Infowizard[12304,12308]Loaded module version: C:\Users\david\AppData\Local\Temp\_av_iup.tm~a02672\HTMLayout.dll - '3.3.2.1'
2017-09-10 13:44:33.687Infowizard[12304,12308]Setup gui was successfully started.
2017-09-10 13:44:33.687Infoinstcore[12304,12308]Sfx setup update has started.
2017-09-10 13:44:33.696Infoservers[12304,12308]Server definition(s) loaded for 'C:\Users\david\AppData\Local\Temp\_av_iup.tm~a02672\servers.def': 29 (maintenance:0)
2017-09-10 13:44:33.697Infoservers[12304,12308]ChooseServer: selected server 'Download p3713387 AVAST9 Server' with current url 'http://p3713387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:33.740Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:33.742Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p3713387.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
2017-09-10 13:44:33.742Infoservers[12304,12308]ChooseServer: selected server 'Download r5525652 AVAST9 Server' with current url 'http://r5525652.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:35.799Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:35.801Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r5525652.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
2017-09-10 13:44:35.802Infoservers[12304,12308]ChooseServer: selected server 'Download s4705686 AVAST9 Server' with current url 'http://s4705686.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:37.857Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:37.861Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s4705686.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
2017-09-10 13:44:37.861Infoservers[12304,12308]ChooseServer: selected server 'Download x6055396 AVAST9 Server' with current url 'http://x6055396.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:39.898Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:39.901Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://x6055396.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4
2017-09-10 13:44:39.901Infoservers[12304,12308]ChooseServer: selected server 'Download x6055396 AVAST9 Server' with current url 'http://x6055396.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:41.938Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:41.941Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://x6055396.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5
2017-09-10 13:44:41.941Infoservers[12304,12308]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:43.979Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:43.980Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6
2017-09-10 13:44:43.981Infoservers[12304,12308]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:46.068Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:46.070Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7
2017-09-10 13:44:46.070Infoservers[12304,12308]ChooseServer: selected server 'Download x6055396 AVAST9 Server' with current url 'http://x6055396.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:48.114Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:48.115Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://x6055396.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8
2017-09-10 13:44:48.116Infoservers[12304,12308]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:50.169Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:50.170Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k6375621.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9
2017-09-10 13:44:50.170Infoservers[12304,12308]ChooseServer: selected server 'Download s7284151 AVAST9 Server' with current url 'http://s7284151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:52.210Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:52.210Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s7284151.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10
2017-09-10 13:44:52.211Infoservers[12304,12308]ChooseServer: selected server 'Download h1874089 AVAST9 Server' with current url 'http://h1874089.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:54.213Infoservers[12304,12308]ChooseServer: selected server 'Download h0637628 AVAST9 Server' with current url 'http://h0637628.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:54.267Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:54.270Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h0637628.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1
2017-09-10 13:44:54.271Infoservers[12304,12308]ChooseServer: selected server 'Download s7284151 AVAST9 Server' with current url 'http://s7284151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:56.308Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:56.310Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s7284151.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2
2017-09-10 13:44:56.311Infoservers[12304,12308]ChooseServer: selected server 'Download z2217299 AVAST9 Server' with current url 'http://z2217299.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:44:58.347Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:44:58.349Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z2217299.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3
2017-09-10 13:44:58.350Infoservers[12304,12308]ChooseServer: selected server 'Download p3713387 AVAST9 Server' with current url 'http://p3713387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:45:00.396Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:45:00.399Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p3713387.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 4
2017-09-10 13:45:00.400Infoservers[12304,12308]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:45:02.467Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:45:02.469Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 5
2017-09-10 13:45:02.469Infoservers[12304,12308]ChooseServer: selected server 'Download s7284151 AVAST9 Server' with current url 'http://s7284151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:45:04.507Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:45:04.510Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s7284151.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 6
2017-09-10 13:45:04.511Infoservers[12304,12308]ChooseServer: selected server 'Download z9820048 AVAST9 Server' with current url 'http://z9820048.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:45:06.657Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:45:06.660Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z9820048.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 7
2017-09-10 13:45:06.661Infoservers[12304,12308]ChooseServer: selected server 'Download g0511470 AVAST9 Server' with current url 'http://g0511470.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:45:08.783Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:45:08.786Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://g0511470.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 8
2017-09-10 13:45:08.787Infoservers[12304,12308]ChooseServer: selected server 'Download s7284151 AVAST9 Server' with current url 'http://s7284151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:45:10.823Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:45:10.823Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s7284151.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 9
2017-09-10 13:45:10.823Infoservers[12304,12308]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:45:12.968Errordldwrap[12304,12308]HttpGet: download failed with error 0x00002bc5!
2017-09-10 13:45:12.971Errordldwrap[12304,12308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k6375621.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 10
2017-09-10 13:45:12.971Infoservers[12304,12308]ChooseServer: selected server 'Download t5730298 AVAST9 Server' with current url 'http://t5730298.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-10 13:45:14.972Errorengine[12304,12308]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error]
2017-09-10 13:45:15.125Warningsettings[12304,12396]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\avast5.ini'
2017-09-10 13:45:15.125Warningsettings[12304,12400]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\burger_client.ini' "


So I'm not able to install it... Can anyone help me please? Every help is very appreciated!

Offline Pondus

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Re: Avast free antivirus - Installation wasn't done...
« Reply #1 on: September 10, 2017, 04:00:02 PM »
Did you run Avira removal tool after uninstall?

Removal tools for security software  >>  https://singularlabs.com/uninstallers/security-software/


Offline Asyn

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Re: Avast free antivirus - Installation wasn't done...
« Reply #2 on: September 10, 2017, 04:33:16 PM »
Borrowed from Eddy: 41227 is a DNS problem iirc.
Change the DNS to the one from Google and try again.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.683] - EEK - Firefox ESR 91.4 [NS/uBO/PB] - TB 91.4
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0