Author Topic: my laptop got infected by some new sort of virus and i can't fix it kindly help  (Read 363 times)

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Offline Haider Kazmi

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hi
last night i copied some data from a friend's usb but after copying the data i came to know that i wasn't able to open those copied folders as they were appearing as application.exe ,then i deleted them and restarted my pc but after rebooting i found that all my folder in my drive E were acting as an application and i wasn't able to access them and it included very importantt documents and some of my memories from childhood in the form of pics but now i can't even open them so please kindly help me asap
p.s. i can still access them by typing " . " in my search bar

Offline Asyn

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Attach your basic diagnostic logs. (MBAM, FRST and MCShield)
Instructions: https://forum.avast.com/index.php?topic=194892
Win 8.1 [x64] - Avast Premier 17.9.2320.Beta#2 - CC 5.37 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Haider Kazmi

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can somebody else help as i've got a paper tomorrow and i need quick help

Offline Asyn

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can somebody else help as i've got a paper tomorrow and i need quick help
Well, attach your logs, else nobody can help you... ;)
Win 8.1 [x64] - Avast Premier 17.9.2320.Beta#2 - CC 5.37 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Haider Kazmi

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HOW CAN I ATTACH MY LOG FILE AS IT EXCEEDS 20000 WORDS LIMIT

Offline Haider Kazmi

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Here is the mbam log file

Online Pondus

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HOW CAN I ATTACH MY LOG FILE AS IT EXCEEDS 20000 WORDS LIMIT
Copy Paste and attach is not the same .... i guess you found out   ;)


MCShield log must be copy paste, a forum issue make it look like chinese if you attach
MBAM and FRST logs you attach



« Last Edit: September 11, 2017, 12:13:24 AM by Pondus »
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline Haider Kazmi

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can somebody help pls

Online Pondus

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We can not help unless we get the diagnostic logs as instructed
We can not see the problem unless we get those logs

The two logs from FRST (Farbar Recovery Scan Tool) are the important ones


« Last Edit: September 11, 2017, 02:54:37 PM by Pondus »
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline Eddy

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We can not and will not help you if you don't do as you have been asked several times.