Author Topic: New update (4.7.826)  (Read 83651 times)

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Offline Spyros

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Re: New update (4.7.826)
« Reply #15 on: April 28, 2006, 02:38:36 PM »
Anybody with this "package corrupted" problem... can you please post here the last part of <avast4>\setup\setup.log? (right after the problem occurred)
Igor, I have that problem. I haven't rebooted yet, but avast's program files folder is locked.

Offline Bargraline

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Re: New update (4.7.826)
« Reply #16 on: April 28, 2006, 02:40:43 PM »
As I said in others posts :

I had to reboot on safe mode to appropriate to me the folder Avast4
Then i can open it.

Offline igor

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Re: New update (4.7.826)
« Reply #17 on: April 28, 2006, 02:41:51 PM »
What exactly does it mean "locked"? That it cannot be removed? Well, there are programs running there (the previous version, present before the update), so it's not surprising.

Or, you mean that you cannot even enter the avast! installation folder, e.g. in Windows Explorer, and read its files?

Offline Spyros

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Re: New update (4.7.826)
« Reply #18 on: April 28, 2006, 02:43:11 PM »
Or, you mean that you cannot even enter the avast! installation folder, e.g. in Windows Explorer, and read its files?

This one.

Offline igor

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Re: New update (4.7.826)
« Reply #19 on: April 28, 2006, 02:44:47 PM »
OK, check the security on the folder (Properties / Security tab)... what are the permissions?

Offline Bargraline

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Re: New update (4.7.826)
« Reply #20 on: April 28, 2006, 02:45:01 PM »
In Windows Explorer; it says "Access denied"
I can't open it / erase it.
I can't enter the folder
When i reboot in safe mode, it says that there is no proprietary for the folder  ???
So i appropriate to myself and then i can enter it.

The Services of Avast are all NOT running

-- Excuse me for my English --

Offline Spyros

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Re: New update (4.7.826)
« Reply #21 on: April 28, 2006, 02:48:49 PM »
OK, check the security on the folder (Properties / Security tab)... what are the permissions?

This is how it looks (Greek windows, I know, but I think you'll get the picture)

Offline Spyros

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Re: New update (4.7.826)
« Reply #22 on: April 28, 2006, 02:49:25 PM »
...and Unlocker

Offline heinblöd

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Re: New update (4.7.826)
« Reply #23 on: April 28, 2006, 02:51:01 PM »
Quote
hey greenhatch, you're not the only one.

when i did a manual update, it downloaded the update, it showed the package was corrupt and i had to reboot.
now there's no avast. it won't reload, not even older versions. it's corrupted other apps.

I have the same Problem. I can not start Avast after update. And i can not uninstall it. It is looked.

Ciao Jörg ;-)

Offline igor

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Re: New update (4.7.826)
« Reply #24 on: April 28, 2006, 02:52:21 PM »
OK, check the security on the folder (Properties / Security tab)... what are the permissions?

This is how it looks (Greek windows, I know, but I think you'll get the picture)

Oops, that's certainly not correct.
So, you simply invoked the program update from the tray icon and this was the result? What user were you logged on as when you started the update?

Offline Bargraline

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Re: New update (4.7.826)
« Reply #25 on: April 28, 2006, 02:55:29 PM »
I have the same as Spyros
I invoked the update from the tray icon in my user session
It is the only user session of the computer and i have admin's right

Offline Spyros

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Re: New update (4.7.826)
« Reply #26 on: April 28, 2006, 02:56:52 PM »
Quote
So, you simply invoked the program update from the tray icon and this was the result?
Exactly.

Quote
What user were you logged on as when you started the update?
I'm not the only user of this PC, but I believe my acount has administrative rights, I mean, I never had this problem before, nor with avast or any other program!

Offline heinblöd

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Re: New update (4.7.826)
« Reply #27 on: April 28, 2006, 02:57:20 PM »
Quote
I have the same as Spyros
I invoked the update from the tray icon in my user session
It is the only user session of the computer and i have admin's right

Yes, I too.

Offline donki

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Re: New update (4.7.826)
« Reply #28 on: April 28, 2006, 03:07:02 PM »
I had to delete the avast4 directory manually, after following http://support.microsoft.com/?kbid=810881&sd=RMVP

where can i get a copy of the previous version (4.7.817)?

Offline igor

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Re: New update (4.7.826)
« Reply #29 on: April 28, 2006, 03:10:13 PM »
Spyros, heinblöd: can you please add yourself some rights for the avast folder and upload the setup.log from there to ftp://ftp.asw.cz/incoming (under some random name)?
Thanks.