Author Topic: Renewal Email  (Read 1939 times)

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Renewal Email
« on: September 12, 2017, 11:27:23 AM »
Hi, can you tell me when I will receive my email for my renewal?
I've been charged but I haven't received an email receipt from yourselves and I can't access my account (I have no idea why, I've had to make a new one to post)

Thank you

Offline Eddy

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Re: Renewal Email
« Reply #1 on: September 12, 2017, 11:39:20 AM »
You will get 3 emails before the subscription expires.
Check your spam folder.
Also check your avast account to see if the email address is correct.