Author Topic: CCleaner and installing avast with out permission...  (Read 41258 times)

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Offline Asyn

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Re: CCleaner and installing avast with out permission...
« Reply #15 on: September 14, 2017, 06:59:46 AM »
Hi guys, maybe best to ask in the CCleaner forum directly...
-> https://forum.piriform.com/index.php?showforum=4
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Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Rednose

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Re: CCleaner and installing avast with out permission...
« Reply #16 on: September 14, 2017, 01:30:44 PM »
Hi hayc59, how are you  :)

Bob and me have contacted the Product Manager CCleaner desktop, and they are aware of this and take action to resolve it.

Greetz, Red.
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Offline bob3160

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Re: CCleaner and installing avast with out permission...
« Reply #17 on: September 14, 2017, 02:19:12 PM »
What's strange is that some of us can't find this Avast add-on and others apparently are.
Ccleaner has been notified. We'll let them reply to this. Sorry.
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Offline Cluster-Lizard2014

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Re: CCleaner and installing avast with out permission...
« Reply #18 on: September 14, 2017, 02:25:00 PM »
Sounds like the sort of quick response you would hope for.

There was another issue like this with CCleaner a few months ago where even if you had unticked the check for new versions option in the settings it would still inform you a new version was available. That was considered objectionable not only because it ignored your settings but because the "New version update available"  install button actually replaced the manual "Check for updates" button.

That matter was addressed after two later CCleaner updates. 

When installing/updating free CCleaner you should always use the "Builds" link hidden away at the bottom of the download page. The main install button takes you to FileHippo for the download and maybe it is this one which has the AVAST pre-ticked install option.

Also, as most of us here already have AVAST, isn't there the possibility that the CCleaner installer detects that and removes the AVAST content from the install screens?   

Offline Asyn

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Re: CCleaner and installing avast with out permission...
« Reply #19 on: September 14, 2017, 02:41:37 PM »
Also, as most of us here already have AVAST, isn't there the possibility that the CCleaner installer detects that and removes the AVAST content from the install screens?
Most probably, as none of us could reproduce it...
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 68.2 [NS/AOS/uBO] - Thunderbird 68.2.2 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: CCleaner and installing avast with out permission...
« Reply #20 on: September 14, 2017, 02:48:11 PM »
All we can do is assume or speculate. Neither is acceptable.
Best to wait for a reply directly from Piriform (Avast). :)
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Offline Asyn

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Re: CCleaner and installing avast with out permission...
« Reply #21 on: September 14, 2017, 02:51:13 PM »
1. All we can do is assume or speculate. Neither is acceptable.
2. Best to wait for a reply directly from Piriform (Avast). :)
1. Well, it's certainly acceptable but not helpful. ;)
2. Agreed Bob. :) Cheers
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 68.2 [NS/AOS/uBO] - Thunderbird 68.2.2 [EM] - ACP/ASL.BC
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Offline Rednose

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Re: CCleaner and installing avast with out permission...
« Reply #22 on: September 14, 2017, 03:14:28 PM »
I just got another pm from the Product Manager CCleaner desktop :

Quote
We have paused distribution of this while we improve the experience to make it clearer to the customer how to accept or decline the Avast offer.

Greetz, Red.
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Offline hayc59

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Re: CCleaner and installing avast with out permission...
« Reply #23 on: September 14, 2017, 06:14:27 PM »
I just got another pm from the Product Manager CCleaner desktop :

Quote
We have paused distribution of this while we improve the experience to make it clearer to the customer how to accept or decline the Avast offer.

Greetz, Red.
Red thank you and very happy to see someone here is on the ball at all times :)

Offline hayc59

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Re: CCleaner and installing avast with out permission...
« Reply #24 on: September 14, 2017, 06:19:49 PM »
LordPuffer(from DSL/BBR Forum) posted this image today..sure a lot of crap loaded with CCleaner
eh?!

Offline bob3160

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Re: CCleaner and installing avast with out permission...
« Reply #25 on: September 14, 2017, 06:28:26 PM »
LordPuffer(from DSL/BBR Forum) posted this image today..sure a lot of crap loaded with CCleaner
eh?!
Posting a screenshot of What ??? Ccleaner on my system resides in C:\Program Files\CCleaner
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Offline hayc59

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Re: CCleaner and installing avast with out permission...
« Reply #26 on: September 14, 2017, 06:35:57 PM »
Bob, try to get this OK! he does not have or ever has had avast on his system..that all came when
he  installed the latest CCleaner version GOT IT? Man S.O.S.

Offline bob3160

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Re: CCleaner and installing avast with out permission...
« Reply #27 on: September 14, 2017, 06:50:20 PM »
Bob, try to get this OK! he does not have or ever has had avast on his system..that all came when
he  installed the latest CCleaner version GOT IT? Man S.O.S.
Did you get out of bed on the wrong side this morning ??? I'm trying to get information.
I obviously don't have your problem.
Since apparently Avast was installed, all that information pertains to Avast. Not CC.
« Last Edit: September 14, 2017, 06:52:02 PM by bob3160 »
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Offline hayc59

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Re: CCleaner and installing avast with out permission...
« Reply #28 on: September 14, 2017, 06:54:42 PM »
Bob, try to get this OK! he does not have or ever has had avast on his system..that all came when
he  installed the latest CCleaner version GOT IT? Man S.O.S.
Did you get out of bed on the wrong side this morning ??? I'm trying to get information.
I obviously don't have your problem.
1- Helping a friend from BBR that just does not want to join another forum
2-I dont use a bed its a coffin!
3-I used to and still kinda do have a lot of respect for CCleaner and avast, but if this continues
one of them has to go :)
4- would you like to join up at BBR forum and ect..ect...

5- edit to your edit that avast crap would not be there if CCleanr did bundle it with the installation .exe named .ccleaner .exe!! damn
« Last Edit: September 14, 2017, 06:56:33 PM by hayc59 »

Offline bob3160

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Re: CCleaner and installing avast with out permission...
« Reply #29 on: September 14, 2017, 06:58:05 PM »
4. Sorry, my plate is full.
As you can see from Rednose's reply, Ccleaner is already working on this.
Right now the best thing to do is wait for their answer and resolve.
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