Author Topic: Can't Remote Desktop Outbound  (Read 5116 times)

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Can't Remote Desktop Outbound
« on: October 05, 2016, 10:13:05 PM »
Since installing Avast Premier I can't access my office with Remote Desktop. Any suggestions?
« Last Edit: October 05, 2016, 10:15:18 PM by hogalewya »

Offline Eddy

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Re: Can't Remote Desktop Outbound
« Reply #1 on: October 05, 2016, 10:32:46 PM »
Make the correct settings in the firewall.
https://www.avast.com/faq.php?article=AVKB25

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Re: Can't Remote Desktop Outbound
« Reply #2 on: September 15, 2017, 10:37:29 PM »
I'm having the same problem; the linked article doesn't seem helpful.  Does anyone else have any suggestions?

Offline Eddy

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Re: Can't Remote Desktop Outbound
« Reply #3 on: September 16, 2017, 12:25:39 AM »
It does work if you set the rules correctly.

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Re: Can't Remote Desktop Outbound
« Reply #4 on: September 18, 2017, 05:02:36 PM »
I couldn't figure out how to get the "New application rule" mentioned in the FAQ to work, but FWIW I found doing this did fix the problem for me:

Go to Settings -> Components -> Firewall customize -> Policies -> Packet rules... -> Add a new row and enter the following:

Enabled: checked
Name: Remote desktop out
Action: Allow
Protocol: TCP (6)
Direction: Out
Address: <leave blank>
Local Port: <leave blank>
Remote Port: 3389
ICMP Type: <leave blank>
Profile: All
« Last Edit: September 18, 2017, 05:04:51 PM by Gregory82 »